First Citizens Bank

The people who work at this branch are rude
Dec 28th, 2023

Rare find! If youre looking for a bank with that small town feel this is your bank. Sabe & Carla always have a great attitude, go above and beyond, and truly make you feel like a valued member. Switch over fast like yesterday.
Nov 27th, 2023

Carla, Sabe, and George are amazing to work with. Thank you for keeping our business successful!
Sep 21st, 2023

Several months ago Donna Goff helped me open a business checking account and it was the easiest account opening I have experienced. She is quite knowledgeable and her genuine interest and enjoyment for what she does has shown in every interaction I have had with her. I'm so please with Donna as my personal banker that I have moved all my business banking to FCB at this location.
May 28th, 2022

Absolutely the worst customer service I could ever imagine getting from a BANK! Are you serious?? Like wow my mouth was on the floor from the 3 lackluster "employees" that were there and visibly not doing a thing, all sitting on their hands waiting for the clock to strike 5 so they can go home. I called at 4pm to ask the requirements of a new personal account, was told the info and I asked if it was easier to come in vs online. Was told ether works but if you come in, we close at 5. Nothing else was said, esp a time frame of which I obviously needed to know about bc I decided to go in person vs online. Entered the lobby with 20 til 5pm on the clock and was told literally no, it takes to long and we close at 5, come back tomorrow. I'm not even gonna go into the banter that was between us after that, just know I own my own buiz and if any of my employees acted like this toward a potential new client they would be fired immediately. There's no EXCUSE for the blatant pure laziness that was on display at this location. These employees and management should hang their heads in shame.
Dec 11th, 2022