Emerald Coast Fabrication

Purchased quartz countertops for our new home.  Sales office was good but after the installation we began to have problems.  One year after the installation we noticed small chips and staining in the quartz.  Sales told us that there was no need to seal the quartz and all information stated the same.  We called to discuss our problems and they sent someone who told us we needed to wax the you with auto polish and the chips were normal wear and tear.  Stains require scrubbing with abrasive cleanser.  They stated that the chips were not repairable because of their small size.  We tried the wax but the stains keep on appearing.  We had quartz in our previous house and NEVER HAD A STAIN OR CHIP.  WE RECIEVED NO STATISFACTION.  WE ARE SICK SINCE WE PAID BIG BUCKS FOR THE COUNTERTOPS.  I WILL NEVER USE EMERALD COAST AGAIN.  I think they installed a inferior quartz.
Jan 7th, 2023

Having Emerald Coast Fabricators do our new kitchen countertops was a great experience.
Oct 20th, 2022

May 27th, 2022

Yes it was Emerald Coast Fabrication!!! Work done in Sept-Oct 2015 I believe!! Shoddy work on installing Quartz countertops. Not level..1/8 to 1/2" difference in height..so they put white caulk in the gap..the countertop is black! They said our cabinet was not level..it was and is. Sink caulk was so bad that my husband removed it all and did it himself. We also releveled the cabinets after they tried twice.. husband refused to let then back in the house. Company wouldn't send anyone out to look at it. Stove is a slide-in and it was not even on the floor but hanging on the countertop. Drilled holes for faucet in the wrong place. Under side of island overhang is not finished off and has splinters and such hanging down. They contracted with Home Depot who did refund part of the install price..
May 5th, 2022

Jan 17th, 2022