La-Z-Boy Home Furnishings & Décor

We Recently purchased home furnishings from La-Z-Boy store in Palm beach Gardens. My husband and I were first greeted by our wonderful sales person Nancy, shared our ideas with her and she showed us options and selections close to our needs. She was terrific! Then we met Virginia the home designer who demonstrated her expertise and offered some suggestions to tweak our tastes. Both Nancy and Virginia were so easy to work with which helped make our shopping experience pleasurable.
Mar 31st, 2024

in April 2023. Floor model but sales person stated I would receive a brand new one from their factory. Chair was delivered but I immediately noticed it didn't recline. I called store and was rudely connected with a person who said she 2as floor manager. She insisted contract stated "as is" which we couldn't find stated anywhere. I am an older person and when I get out of chair, it pulls me forward! Very scary. I will never shop there again! I had my previous lazy boy boy chair for many years and it finally wore out! Beware!
Nov 3rd, 2023

Excellent
Sep 9th, 2023

This store has the best customer service representatives. First of all, they actually answer the phone when you need to speak to someone. No "leave a message and we'll call you back". I needed to order a chair that I had researched, and I knew they had it in stock. They took my order late in the day and had it delivered two days later. The entire transaction from beginning to the great delivery guys was a customer's dream! Since all our furniture is Lazy Boy, this will be our go-to store! Bravo team!
Aug 13th, 2023

Virginia - if we could convince you to visit Ontario and help us find furniture from La-A-Boy for our home there, we'd do it in a minute :) Thank you for all your extensive help in not only designing our living and dining room in Florida but also managing several of our needs at once in such a seamless fashion. When we first spoke on the phone in October from our home in Ontario, you helped us secure the first of what would be several purchases from your store (though we didn't know it at the time!) We are thrilled with the look and feel of our home here down south, and are anxious to begin sharing it with our family and friends when they visit. Your eye for detail and ability to fix one issue that went awry was terrific and easily managed. We are grateful for your assistance and professionalism. Ryan, thank YOU for your help on the business side of matters and keeping us in the loop surrounding the timing of our deliveries. Good value, good service, great product, great sales acumen and VERY happy customers. Thank you! Lesley and John
Dec 21st, 2023