The UPS Store

Absolutely wonderful customer service. Passport photo was such a quick and easy process. The associate was very honest about the price of the shipping and did not try to overcharge me. Cannot recommend this location enough. Thank you for being awesome!
Mar 20th, 2024

Lost my package. Employees unfriendly and unhelpful. Dont even bother calling because they wont answer and their mailbox isnt set up. They also play really loud music in the store.
Feb 13th, 2024

I was very excited at the initial start of my connection with this UPS store because it gave me an opportunity to have mail delivered separately for my business to this location. Unfortunately, I have recently moved and have not been able to access anyone in store via mail or by telephone to close out my box its as if theyre holding my mail hostage so that I cannot move on to a new venture. Please contact me so that I can close out my mailbox at your location as I no longer live in the city of Orlando or within the county. This is unacceptable that you are running your business in this way, and not communicating with your clients.
Jan 28th, 2024

They advertise heavely how they do all sorts of printing jobs but most of the staff is clueless as to how to print something as simple as a one sided color page, a third grader can do that nowadays. The hipster heavy set kid, don't go to him, he has no clue what he is doing at the store. You would think he would have learned how to do a simple print job by now.
Jan 19th, 2024

Please avoid this store at all costs. My son and I paid for pecking and shipping of a computer on December 27th. Said computer never shipped and never got logged into the system. We thankfully insured the shipment, but plan on suing the store for theft. Two days ago they claimed they didnt have the right box to ship it. Today they had no clue where the machine might even be. Like I said, avoid.
Jan 7th, 2024