United States Postal Service

Apr 5th, 2024

Horrible customer service if you can even call it that
Mar 29th, 2024

Mar 24th, 2024

Customer service is non existent. Employees are lazy and rude. For the size of that post office location there should be more clerks available to attend the public. It's no wonder the post office is going downhill. Packages don't get scanned in a timely manner. Would give negative stars if possible. Only go there because the post office on Wetherbee Rd is even worse.
Mar 19th, 2024

Let me start by saying, if there was an option to give this location a zero star rating, I would've chosen that. That one star is going to the clerk that helped me out because she was very patient and went over and beyond to make sure the address was correct on my "parcel." I went to mail an express parcel. It was accepted on the 29th of January and guaranteed delivery for the following day by 6PM. As of today, 2/15/24, my "parcel" is still showing accepted and has not moved. It took me 2 trips to the PO and a phone call to corporate to get some type of feedback. Here's the worst part, the feedback I got was given from the representative at the accepting location. Isn't that weird? After I got the call from that rep, that's when Vanessa, the supervisor from this location gives me a call back. Why did it take for me to do this? I'm now stuck waiting for the company of the check to do their research before I can get a new check. I explained my situation and the contents of the package and why it was very important that it got to where it was going. The only one that showed concern or treated the situation as if it was theirs, was John Abercrombie from the post office in Texas. This is ridiculous and unacceptable because my child is at home sitting, hoping, and praying that this gets rectified so that she can continue her education next semester. Y'all gotta do better and be more careful with individuals packages, parcels, and any other things that needs to be mailed.
Mar 30th, 2024