National Car Rental

Quick an fast service, made a reservation about 3 months in advance and were able to pick up the car within 15 minutes of arriving. Before the last day to return the vehicle I made some slight changes to the reservation to extend the rental a few more hours. I drove down and spoke to an agent and it was handled with ease. It was even easier to check out as well. Will definitely be renting from them again
Aug 14th, 2021

Jul 21st, 2021

In and out service, i will definitely come back here
Apr 5th, 2021

Dec 8th, 2020

Not sure what happened to my original post. I’m guessing due to its negative content it was somehow removed. Long story short reserved car one month in advance from Disney website. Was told National would pick us up and our Disney property hotel 9am. They rolled up at 9:25! We were planning on taking our daughter to NASA for the day. This was sole purpose of our trip, threw in a few days at Disney in. Well after waiting in line for another 30 minutes as only 2 agents working, we were told they didn’t have any cars! What! It was like the Seinfeld episode. At this point it was time to throw in the towel due to restrictions for Covid NASA was on reduced hours and tours were limited. Also because of Disney’s park reservation system we could not just change our plans. We tried reaching out to National and Disney. Disney basically said the my have absolutely nothing to do with National. Very confusing as they are on Disney property and Disney website immediately takes you to National to book cars. Interestingly in our correspondence they call National their “partner”. So you have nothing to do with National. Not sure I get that. And it’s literally impossible to get any correspondence from the manager of the car care center. Apparently this same thing happened the week prior as told to us by a national employee. I am employed by an airline my co workers and myself travel frequently, I will tell you I’ve rented cars all over the world. This is very poorly run operation. And Disney has certainly lost our business and word will be spread on the poor customer of both Disney and National.
May 29th, 2021