Truist

Same old stained carpet from Sun Bank. It's a bank, please invest in new stain free carpet. The lady helped me.
Mar 6th, 2023

Jan 26th, 2023

There was nobody there but 1 person infront of me it took me bout 30min to get out of there just to cash a check
Jul 26th, 2022

Even if it is convenient, try to avoid this bank. The unprofessionalism is just overwhelming. They go out of their way to make simple transactions difficult ones, and having worked as a teller myself, I know when someone is being discriminatory and lacking proper customer service skills. I will not revisit this bank. My suggestion is that the tellers should go through another round of customer service training.
May 11th, 2022

This Bank oftentimes delay in providing the best quality customer service support that they can the wait time I find is just outrageous. I went in there yesterday to have some work done with my account . The employees at the customer service that sit behind the desk took 45 minutes to an hour and there was hardly anybody waiting three to four people the person I sent to assist me had to leave the bank the manager was nowhere to be seen , but when I went this morning @9am approx. which it's August 5th, they coming over to apologize about the wait and they recall me sitting there waiting they need to do better than that because it's inappropriate I've had this account for years and serving the pine Hills community is like any other community. it's just wrong for them doing this but they should also think of pine Hills as also striving community and also community that was in the past a great community that had great standing in Orlando area . Please do something with the employees, either get some more employees or in service the employees that are currently there. Sitting around looking at each other to see who's going to take the next customer is awful, it was obvious what was occurring . I'v been at that bank too many times.
Aug 13th, 2022