Truist

ABSOLUTELY TERRIBLE BANK AND LOCATION! After today I'm removing my money and routing my direct deposit etc into another bank. I went into the bank to add withdraw protection and to also get a temporary card. I sat down in the launch area. The tall black woman told me to go stand in line and the teller would be able to help me with all the above. Finally it was my turn. The teller a short Hispanic woman who acted like she didn't even want to help me. When I told her my need she flat out said " I don't have any temporary cards" before even asking the other tellers beside her (terrible customer service) the guy beside her overheard her, and said he had a few temporary cards. She then took my ID and disappeared out of sight for 5 minutes. I asked the guy if she was coming back because there was no communication. When she finally surface with my card, I brought up the withdrawal restriction situation. She said she couldn't help me, and that I would have to go and sit at the launch area. LETS BE SERIOUS, people times are valuable. By this time there is already 3 people sitting and waiting at the launch. I already spend 10 minutes at the teller booth. This place is a JOKE. Nobody seem to know what their doing, it's poorly manage, no communication, no customer service, no etiquette. NOTHING FLOWS!
Jan 22nd, 2024

In that bank yesterday, December 26, after noon, there was a teller talking on speaker on her mobile phone while she was working with money and in front of the public. At very high volume. The person on the other side was telling him about a crime committed by someone they knew in common. I was almost half an hour in the bank and she was talking like that all that time without the slightest common sense that that is not correct. My God! The person who served me was the teller in the other row and he served me very well, but really seeing that about that teller motivated me to close the two accounts I had with the bank. It seemed too informal to me. BB&T was not like that.
Dec 26th, 2023

The need shut this place down with all this bad reviews
Oct 16th, 2023

Walmart would be a 5 but I despise being forced to buy everything from COMMUNIST CHINA. Also, why can't I buy real LEVI'S from Walmart? They let too many people STEAL too. That causes honest people to pay more and I can't work anymore so I have to go without. Ellen Tyson
Sep 15th, 2023

Omg this place is hell jezzzz everyone is soooo rude specially this haitian lady , she will skip everyone in line to help her haitian friends like don't get me wrong I'm haitian too but lady learn some respect and know who is next in line . Waited for 2 hours and end up leaving with no help. I will never go bank to that place. Why they hire these people lol lord have mercy.
Aug 25th, 2023