Ocala, FL Cell Phone Store

Great customer service every time!

Kenneth was great, very helpful.

Phil helped my Mom switch her phone over from a competitor, and he did a fabulous job with her. Please go see him!!

Called and asked if they had a certain phone in stock and was told yes. Twenty minutes later I show up for said phone but to my surprise they didn't have one. We try to o ... more

Great team awesome service.

Haley was an amazing! What a great help !

I had to come in to get a new phone. They moved me from android to iPhone and got all my info. Was a smooth process :)

Great experience with Mark very helpful, an easy to get my account stuff done , if you have any problems definitely go see him !!

My page was lagging, no service and I was glad to walk in and get helped right away. They got my phone fixed and didn't charge us a dime thanks guys.

James was great, got me a great deal on the S24 Ultra.. highly recommend him to anyone who wants service you can trust.

Horrible service here

Extraordinary staff who meet all expectations of service beyond normal. A real enjoyable experience. I would recommend this store above all other phone stores in the city ... more

Brandin is the best with helping us with our phones. He is a very nice person and helpful

Randy and Charleys make an amazing team they were fast and very efficient kind and knowledgeable

I personally hate giving bad reviews on Google. However, you guys earned it, so why not? You are a at and t store! If you believe you're just there for sales and people t ... more

The rep was poor help, she lied. I called another metro, and they told me totally opposite, of what she told me, she tried to scam me for 250.00.

If you ever need a phone or anything along the lines of help, this is the location. Whole staff is very friendly but the employee named Jon is the true definition of cust ... more

Do not go!!!!! stole money form me charged me 45 dollars for a phone transfer and it only costs 27 dollars also tried to charge me 160 for a free phone these guys are thi ... more

Staff was great, in and out in no time with the issue corrected

Carrie and Calvin are very helpful, efficient and knowledgeable on all aspects of their products and gave us confidence in our purchase

No longer there.

(Translated by Google) Good place to buy a cell (Original) Buen lugar para comprarte un cel

They are very professional at what they do and very respectful on attending clients.

Great service! Very helpful and courteous!

Highly recommend this place to fix your electronics. I was in and out of there in about 15mins. Wasnt that expensive either. I quoted another place and it was $100. Guy w ... more

3451 SW College Rd Ocala Fl 34474 (CORPORATE) . HAD TO GO to this corporate to active my husband's phone ' s sim car'.I was waiting almost an hour for an agent . The agen ... more

I have been going to the store for about two years and always get excellent service. The people are knowledgeable and efficient, especially the manager. I will try and ge ... more

No att here

great

Terrible customer service

I was in This Store Today Tuesday February the 20, and I came back for the second time, with the info. That The lady ask me for, To Switch from Metro by Tmobile to Cric ... more

Ok

This place was okay. I mean we were there forever. But the Manger guy was okay. But for some reason it wouldn't port over a number. So it was actually the port place pro ... more

Poor customer service if I could leave a zero management is not very good with customers go to another Metro you would be better off worst customer service ever

If you don't have total Wireless you're missing out we made the switch from boost to Total Wireless awesome service good family plan and they run off Verizon towers now ... more

I needed some info on a phone and they answered my questions

The owner of the company fixed my phone and my mother's phone within an hour and a half. Very reasonable without a 2 or 3 week wait from my phone insurance. Thanks aga ... more

Great customer service, upgrade my android phone with transfer everything in my new phone.very helpful.

Terrible customer service

No help. The young guy in there clearly thinks his phone is more important than his customers. Never even made eye contact when we were asking questions. We wont be back ... more

Josh is amazing! I came in with my phone barely working, he worked on it for about a hour now its like it brand new im so happy! Highly recommend this location to get a p ... more

They have wifi for $80 start up and $50 monthly

Satisfied with repair, fast and efficient.

Excellent customer service from Mariashe helped me answer any questions I had over phones and helped me find the best phone that was just right for my daughter.. definite ... more

Quicker and more fairly priced than anywhere in town.

Went in today to get some information on my phone bill because I am having a difficult time with my health but the representative named Tori was extremely helpful and pol ... more

Great service

Staff helpful and friendly. Store clean. Plenty of parking.

Good people

Immediate service, very friendly. Not my 1st rodeo with these guys and won't b my last. They're only in the Ocala Mall so it's not even the most convenient place for me t ... more