Public Storage

I recently had the opportunity to use a storage unit at public Storage , and I must say, the experience was short of exceptional. From the moment I walked through the doors, I was met with friendly and attentive staff who made me feel welcomed and valued as a customer. The customer service Nicole provided at public Storage is truly top-notch. She went above and beyond to answer all my questions, explain the available options, and help me choose the unit that best fit my needs. They patiently guided me through the process, ensuring that I felt comfortable and confident in my decision. Not only was the service outstanding, but the facility itself was immaculate. The storage units were clean, well-maintained, and easily accessible. The security measures in place were impressive, giving me a sense of peace of mind knowing that my belongings were being kept safe and secure. What truly sets public Storage apart is their commitment to customer satisfaction. They went out of their way to accommodate my specific needs, whether it was in terms of unit size or access hours. I appreciated their flexibility and willingness to work with me to make the storage experience as smooth and convenient as possible. In terms of pricing, public Storage offers competitive rates that are well worth the value provided. The pricing plans are transparent, and there are no hidden fees or surprises. They offer various unit sizes to cater to different needs and budgets, making it easy to find the perfect-sized unit without breaking the bank. Overall, I cannot speak highly enough about my experience with public Storage. If youre in need of a storage solution with exceptional service, look no further. Their friendly staff, clean facility, and commitment to customer satisfaction make them a standout choice in the industry. I highly recommend public Storage for all your storage needs..
Apr 5th, 2024

The service was fantastic
Mar 23rd, 2024

Miss Nancy was really nice she was extremely helpful thank you so much
Mar 10th, 2024

Excellent customer service and communication skills
Feb 25th, 2024

WORST place, bad administration and comunication. Not deserve any stars!!!!!!!!!!!! I have been use different stores during the 10 years and I had never the bad experience that I had yesterday on Feb 29. I spent 2hours waiting someone to open the storage (9:30 to 11:30) I was with the Moving Company where I had to pay extra fee for to wait. I tried several times online by chat and by phone to have any info about this situation. Nobody gave me answers or contact the manager of this unit. It was VERY UNPROFESSIONAL I felt so DISRESPECTFUL. When the person came to open, she was stressed and starts to screaming tell all the customers that was waiting in front the storage, that she wasn't the person that work in this unit, she was doing a favor and she works in 2 different storages at the same time She opened and left. She was EXTREMELY unpolite, and screamed that will call to police!??????? For who??? She was crazy and saying a lot of bad things. I canceled immediately the unit and I told to my clients that are customers in this place, about this situation and all of them reported that the always open at the wrong time. Administrators constantly go somewhere during the working day, leaving the public storage closed. I will never recommend this place for my clients.
Mar 1st, 2024