Bob Hill Plumbing

Call 2-3 times to discuss a problem, never called back. Finally said after last call they were too busy.
Oct 24th, 2021

Needed to replace our old water heater. Had three weeks before we were going out of town for an unknown period of time. Based on stellar reviews, I called on Hill, indicating I had a time constraint. The scheduler said she couldn't get anyone here for an estimate right away, so we waited until an estimator was available. On the day he was supposed to show up, the scheduler called and said he had a medical emergency and she could not get anyone here for four days. I reminded her we only had nine days left, so she said the estimator would come on Friday and she would hold a time for installation on Monday, leaving two days cushion. This turned out to be a lie. The estimator comes on Friday and now she says she can't install until Thursday, the day after we leave. The estimator says there are only three guys to do estimates and installations and wonders why he was sent to estimate if they couldn't install anyway. Very bad business practices and deceptive. These people advertise they are open 24/7. Tell me how they can handle emergencies if they can't even handle a simple estimate/install?
Oct 20th, 2021

Oct 9th, 2021

Oct 9th, 2021

I called Bob Hill Pluming for a unique request…a Toto Washlet all in one toilet/bidet fixture. I was so impressed that they had a beautiful showroom and were able to advise and educate on the options and prices that were available. Once I made my decision they were able to order and install within a few days. Alfred the technician was on time and very thorough with his work and the install went without an issue. Thank you Bob Hill Plumbing for a full service job. Service: Toilet installation
Jul 26th, 2021