Truist

Very rudely told I couldn't park there even though the sign said client parking. Didn't even get the chance to tell them what I was doing before I was told I couldn't park there. I will now be parking there but not as a customer.
Mar 14th, 2024

Opened an account with Deb. She made an annoying task painless and enjoyable.
Feb 26th, 2024

Usually I would not leave a review however I cant help but see a major underlying issue with my visit. It was a busy day when we parked at truist when we were stopped (very rudely) to ask if we were here for banking business. We had planned on parking at the bank, doing business there and then going across the street to grab coffee. We told the women who stopped us our plans and she was incredibly rude telling us we needed to move because they were on people today or wed be towed. Despite the rudeness we were willing to move the car after doing business at the bank. When we were walking back to our car there was a couple walking into the building and she was incredibly kind telling them that the parking lot was for banking purposes only. Now my issue lies with the fact that this woman was incredibly rude to us due to fact that my girlfriend and I are young or that we are a gay couple. Either way I hope she can learn some manners. On a lighter note the women at the desk who helped me get a new card was delightful and so sweet! Update: I think I was so upset because I was hangry but the women was still really rude.
Dec 14th, 2023

Worst service ever. I tried to make a deposit at the drive-in window I had everything organized in an envelope with the request for the change to be in hundred dollar bills and I asked for deposit slips. I waited over 10 minutes at the window when I saw other lanes were coming and going, I called for assistance. The teller who came on, was not the original teller. She was rude at best and actually raised her voice at me. When my transactions were finally sent out the deposit was done but no deposit slips and the change was mostly in small bills. This is not the first time it had a problem in a shoe repairs Texans to restrict over the tellers are not sufficiently trained, and are now reacting in a rude manner. I have been SunTrust customer sincerely 90s however, I am now considering closing this account Im going to another bank. Poor service is bad enough, but I will not be true, and the roof matter wrong if you buy a bank employee
Aug 2nd, 2023

How can a bank not have an ATM???? Especially with closing branches all over the area recently. I had to drive 12 miles for nothing but street fair traffic hassles.
Apr 21st, 2023