Chase Bank

If I could give zero, I would. A bank that doesn't accept money. I came in here a few days ago to ask if they accept coins, and I was told yes. I was given the coin wrapper, and I was told that if I had loose change outside the wrappers, I could bring it in. Today, I go to deposit those coins in my account, and I'm being told that they don't accept loose coins. I wouldn't have come back here to complete the exchange if I wasn't already informed that I could. Do better, Chase.
Apr 4th, 2024

They made us wait an hour for an appointment.
Aug 19th, 2023

Drive the extra distance and go to any other location. Incompetent, lazy, disrespectful staff. Honestly, I don't think they were trained to work at a bank. I think they just hired anyone so this location wouldn't close but they would've been better off closing it.
Jul 11th, 2023

Been a member of this institution for many years now and today I was very disappointed in the service i received from the business banker representative Adrena Ives (spell Check ) she was very rude and all over the place and very unprofessional and needs to either be removed from the branch or be re-trained, I went in for a business loan for my small business without a business checking account unbeknownst to me I was unaware that needing both actually goes hand and hand and her being in banking should have explained it more in detailed. At first the meeting went ok as I stated from the very beginning that I wanted just to apply for a loan never wanted a business checking account. So Ms. Ives has me set up a business checking account and I was just signing papers as she continued to try to fast talk me, I was still unaware of the process until the very end when she asks of how much would I like to removed from my personal to my business account wants I raised my eyebrow and stated that hey! Thats not what I wanted she rudely got a agent on the line for me to talk to and kicked me out the office and stated that I could talk to them outside on my own personal phone . I guess receiving a commission from me was worth more then having respect and class. And the wig she had on was hideous and a disgrace to the company.with them nasty finger nails as well not a good look for a bank like chase .
Jul 2nd, 2023

Excellent attention
Jun 24th, 2023