Enjoy an extended stay experience in the heart of downtown at Element Miami Brickell. With the area’s best dining and attractions just steps away, nestle into spacious suites complete with kitchens, free WiFi and breakfast, and rooftop pool and bar.
Q What is the phone number for Element Miami Brickell?
A The phone number for Element Miami Brickell is: 786-628-1500.
Q Where is Element Miami Brickell located?
A Element Miami Brickell is located at 115 SW 8th St, Miami, Florida 33130
Q What is the internet address for Element Miami Brickell?
A The website (URL) for Element Miami Brickell is: https://www.marriott.com/en-us/hotels/miaek-element-miami-brickell/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How is Element Miami Brickell rated?
A Element Miami Brickell has a 3.7 Star Rating from 256 reviewers.
During our two-night escape at the Element Hotel in Miami Brickell, the service was impeccable, but it was Tatiana, the bartender at the pool deck, who truly made our stay memorable. Her warmth and attentive nature ensured we savored every moment. Her hospitality is the primary reason we're already planning a return visit. The hotel itself boasts a prime location, with commendable management who skillfully resolved a hiccup with our reservation. Don't miss the chance to lounge by the inviting outdoor pool it's a highlight! For foodies, a hidden gem awaits on the first floor: Lartisteria Pizza serves up mouthwatering pizzas with fresh, flavorful ingredients that simply melt in your mouth. An absolute must-try!
Business Response on GoogleApr 7th, 2024
Dear Dan Kosinski,First and foremost, thank you for your kind comments regarding Tatiana and the exceptional job she does for our guests. I am thrilled to hear that her customer service helped make your stay memorable and that you plan on returning because of it. The best compliment to a hotel is a return stay! We appreciate your loyalty and look forward to seeing you again soon.Best,Jessica FrancosGeneral Manager
Nikki Yam on Google
Was a nice decent stay, breakfast was decent. I wish they would provide normal cups and glasses, even when dining in they pour your drinks into plastic cups - so much waste generated. Apples are wrapped in plastic film, etc. I would expect from Marriott to really contribute to sustainability and not to the problem. Even if it's in USA.
Business Response on GoogleApr 7th, 2024
Dear Nikki Yam,It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon.Best,Jessica FrancosGeneral Manager
pablo chiofalo on Google
Swapna Pachauri on Google
Unfortunately had a terrible experience. Even though my name was on the reservation, I could not check in because my husbands name was the primary and mine was secondary. This hotel (and AC hotel) doesnt not allow anyone but the primary to check in. My husband wasnt with me but after calling Marriott Bonvoy customer service who told me I should be able to check in with my name on the reservation, they even tried calling the hotel also, and the hotel said no. Not sure why even Customer Service cant even help a customer at one of their hotels. But just shows that this hotel is not welcoming to guests at all and why they already have terrible reviews. I ended up booking another hotel near by. I do not recommend this hotel, it wont do well to your mental peace if anything happened.
Business Response on GoogleApr 4th, 2024
Dear Swapna Pachauri,For fraud prevention, we required every guest checking in to the hotel to provide a credit card with a matching photo ID with the name on the registration. I'm very sorry that we appeared unaccommodating; please understand that these policies have been put in place for the security of our guests. We hope to provide you with a better experience on a return stay.Sincerely,Jessica FrancosGeneral Manager
Angela OHoppe on Google
The description prides incredible views and an impressive pool but what they fail to mention is the view is overlooking an intersection of 2 very loud and busy multi-lane roads. We arrived at night and didnt see the railroad tracks directly below our window but learned real quick that theyd be buzzing by. We gave the pool area a try for morning coffee the next morning and were shocked to see the high voltage tower and power lines directly behind the loungers (for the trains). Additionally they charge $48/day for parking & $30 fees that you can be credited for if you buy their bar drinks/food. Thats another $100/nt with tax/tips. This hotel is not a good value and underdelivers. We changed hotels. One positive was that the staff was friendly. But that wont get anyone a good night sleep.
Business Response on GoogleMar 26th, 2024
Dear Angela O’Hoppe,I'm so sorry to hear we let you down, and I would certainly never want to leave you with a poor impression. I apologize that we could not provide you with the exceptional stay and service you've come to expect from Marriott. We value your business and appreciate your feedback, as it allows us to impact future guest experiences positively. We hope to see you again.Sincerely,Jessica FrancosGeneral Manager
