Mayfair House Hotel & Garden

I paid the hotel Total charge on the 28thfebruary On the 5th april when we came to hotel after 15 hours flight , they said that hotel is overbooked and they sent us another hotel under their responsibility Today other hotel charged me 366.12 dollars for one night Its a big shame
Apr 8th, 2024

I didn't really like the attitude towards customers. For some reason the card did not work, the cash was not accepted and I had to leave.
Apr 6th, 2024

If you plan on booking any kind of events or you are vendor think again, There's no communications what so ever from Carlotta Haymer, only contact with her when they grab your deposit and get you to sign their agreement, then you are on your own. If you need to speak with her by phone it's though email only and if she replies you are lucky. Insurance request to vendors, time-line again is sent out two days before the event. They make vendors go though dirty disgusting loading dock filled with other cars, wet dirty floors, spilled trash, and rats. In order to move equipment for the event in there is no ramp. You have a choice of going up five slippy steps or lifting your equipment over your head to reach the upper platform to enter the security door. Cars are blocking nobody speaks english. The security is clueless why you are here they have no information to tell you what floor and how to get to the room. He points to two elevators and it's your job to know how the elevator works and if you need a key for it to move to the floor. This hotel is a joke one person does not know what the other person is doing. I would not recommend this place or their unprofessional staff. If you don't ask questions they don't speak to anyone if they know how to answer it's all guess work after that.
Apr 6th, 2024

We went to the Mayfair House for drinks at the SipSip Rum Bar. I didn't know about this hotel and stayed at another place on this trip. When I walked in I thought next time we'll stay here. Unfortunately, the experience we had at SipSip will keep us away. It's a shame that a bar located in a hotel causes that hotel to lose business.
Apr 3rd, 2024

Undisclosed charge of $25 dollars each time you log into the WiFi says all you need to know about this hotel.Ah where to begin Construction drilling in the walls started 08:00 in the morning Room was accessible by other guests cards and they walked right in. $380 dollar security deposit for 3 days, despite their website stating nothing about it. Claiming I only paid for 1 night on arrival, despite a 3 night booking fully paid. Staff +- It is what it is. Try speak with manager Greg, see if you can get a voucher for 50% to the restaurant of the price you pay to make things right.
Apr 3rd, 2024