CVS

After coming to the Miami Bird Rd and 57 the Ave location for years no one knows who you are, they are rude and have no empathy.
Feb 24th, 2024

Disrespect
Feb 18th, 2024

It pains me to recount my recent experience at the store, where I encountered an interaction that left me feeling disheartened and undervalued. At 76 years old, I've learned to appreciate kindness and understanding, qualities that seemed absent during my encounter with Manager Douglas. Upon entering the CVS, I sought assistance from Manager Douglas to open the case where the soaps were locked up. As a customer with limited mobility, I rely on the goodwill of store staff to assist me with such tasks. However, instead of extending a helping hand, Manager Douglas responded with a level of rudeness that took me aback. His dismissive tone and curt demeanor made me feel like a burden for simply asking for assistance. As someone who values courteous service and empathy, I couldn't help but feel a pang of sadness at the lack of consideration shown towards me. While I understand that managing a store can be demanding, I believe that basic human decency should always prevail. Regardless of age or circumstance, every customer deserves to be treated with respect and understanding. In conclusion, my encounter with Manager Douglas left me questioning the level of customer service provided by the store. It's disheartening to think that a simple request for assistance could elicit such a cold response. As someone who has frequented this CVS for years, I sincerely hope that instances like mine prompt a reflection on the importance of empathy and kindness in customer interactions.
Feb 16th, 2024

Feb 12th, 2024

This Pharmacy has the worst customer service ever, one Lady working at the Pharmacy she has blonde hair. She literally had a discussion with me, and told me Fresca that is a very disrespectful Word in Spanish. Shes talked to me very agressible , at the Pharmacy, and pointed her arms and fingers, behind the counter, to me. Ended up, confirming to me, that she will not going to prepared my medication. And a neighbor, ADA Simancas.
Feb 9th, 2024