AVC Photo & Video Speciality Store

Thanks for your review! we are happy to help!

Thanks Valeria! come back soon!

Thank you so much!!

We are deeply sorry for your bad experience. We greatly value our customers' feedback and it is disappointing to hear that we did not meet your expectations during your visit to our store. We are committed to providing exceptional customer service and a satisfying shopping experience, and we clearly fell short on this occasion.
We will take your feedback very seriously and share it with our management team. It is essential for us to address any internal issues and improve our training and customer service processes. We want to assure you that all our employees receive direct training from the brands we represent, with the aim of offering the best possible service to all our clients, without exception.
Regarding pricing and open product sales, we will carefully review our policies and procedures to ensure our customers receive the best quality and transparency with every purchase. Our prices are determined by the "MAP" (Minimum Advertised Price) established by the companies we represent, and we must all abide by that - even the competition.
We understand your frustration with our return policy. While our sales are final to prevent return abuse, we are committed to ensuring that every customer is completely satisfied with their purchase.
We sincerely appreciate your feedback, as it helps us identify areas for improvement and continue growing as a business. If there is anything we can personally assist you with, please do not hesitate to contact us directly at [email protected]
The satisfaction of our customers is our number one priority.

Eduardo! We are so happy that all the team was able to help you with your trade in! Hope this upgrade does wonders for your business!