Truist

Run from this bank ..the merger is a joke..they have stolen from me twice and ignore me. They blame "the merger" that was done In mid February. Please please go to another bank. Close your account ASAP. Please do yourself that favor..because if you have an issue they hide like cowards.
Apr 21st, 2022

Called 27 times just got the voice mail....then on the 28 call a Cuban women told me she was at lunch breake....I told her that I was calling from outside of USA...put me on hold.....forever.....
Mar 16th, 2022

Worst Bank ever . Rush time only one or two cashiers working. Rest of the people seating down in their offices pretending been busy . I have been waiting for 40 min standing in a line were everyone is complaining. One of the cashiers keep getting drive through window and leaving inside clients waiting. Horrible service. If you are in a hurry just dont come to this bank. On top of that they dont have any client considerations at all. Just dont visit this horrible bank. Thank you
Feb 22nd, 2022

Jan 18th, 2021

Very disappointed in my visit I had brought a significant amount of money that my organization fundraises and I went to the bank to go deposit our money into our account so I could go ahead and donate it towards our philanthropy. Ive never had an issue before and its not my first time depositing a lot of money in this bank. Since the money is money that is fundraised I had about $120 dollars in coins and a lot of $1 dollar bills which hasnt been an issue before as other employees have helped me before. The lady at the bank (Olimpia) said she couldnt help me count my coins that I had brought to the bank because she couldnt hold up the line... mind you I was the only person in the bank! I had brought the coins wrapped and all, but some coins were missing from some wraps and she couldnt hold up the line. She also got annoyed when she saw the significant amount of $1 dollar bills. I was just so dissatisfied because all this money is to donate and I wasnt able to deposit the $120 or so in coins. Will be certainly asking my organization to move to another bank that is more helpful.
Oct 29th, 2019