Chase Bank

I had normal withdraw operations, then I needed regular opening/closing account service. I am still waiting from 03/27 (today is 04/12) that services are applied. I always had very positive experiences in chase branches all over US, but I absolutely dont recommend this branch. Unprofessional.
Apr 11th, 2024

We had a busy day today with lots of errands. One of the errands was to get some cash for tips, etc. We wanted $1, $5, and $10s, and you can't get that at a drive thru, but if you go inside the bank, you can get those denominations. This has not been our go-to Chase bank in a long time because of their very long lines. But we decided to use it today. I tried to take a couple of indoor pictures for my review, but some bank employee came up to me and told me that indoor photos are NOT allowed. He was very serious. Therefore, I do not have pictures to add. Note to self: never go back to this location.
Apr 7th, 2024

Mar 18th, 2024

Mar 10th, 2024

Worst customer service ever. Not sure why Chase is advertising for new business. After 2 weeks there is still nothing about my returned check. The manager is completely unhelpful. Not sure why he kept leaving me voice messages. I said clearly it's by appointment. He did not know what I needed and wanted to make an appointment for me with someone else? As I already wasted half of my day and went to the bank. You cannot get them on the phone either. We shall see if another bank will appreciate my business. There seems to be a lot of changes in that branch. Very frustrating. Cannot get my money nor my returned check info. I never had rent money being held back.
Mar 1st, 2024