Truist

Sive Cost _{on Google}

Mar 20th, 2024

Extremely unprofessional service! The only nice person here is the branch leader she was kind and efficient. Other people working here dont have the basic human decency to be polite.

Kingston305 _{on Google}

Jun 8th, 2023

This bank is empty all the time yet nobody ever answers the phone or calls you back. When will corporate realize a change in management is necessary?

Joseph L (Jojo) _{on Google}

Sep 2nd, 2021

I have been trying to deposit for almost 2 weeks. Since BB&T and Suntrust has become Truist it has been a nightmare. You get l9cked out of your account and have to sit on hold for almost 2 hours to unlock your account. Just what I enjoy doing sitting on hold for 2 hours cause they hire Incompetent people If so today I finally find a branch to try deposit my check cause you can no longer take a picture 9f the check which I only found out cause I sat on hold for another 2 hours. I go to the drive thru and wait another 20 minutes and Fran says she can not deposit my check till Tuesday. This make me furious so cause Fran said I'm not Suntrust. This branch is located on Donald Ross rd in Jupiter. I went inside to get Frans name a.d let her know that she was Suntrsur until they became one I also said Fran don't worry about it cause I will be back on Tuesday to close all 6 of my accounts and she can explain to the branch manager why. Do yourself a favor if they threw you into this mess lime they did to me LETS ALL GET AWAY AND STAY AWAY.