Conviva Coral Gate

Mar 11th, 2024

Staff is rude and sarcastic. Doctors don't listen. The phone is something none of them know how to pick up. When you need specialists they do everything wrong to make it harder.
Jan 28th, 2024

Sep 23rd, 2023

I give 1 star for the free Donuts.The staff and doctors are ROBOTS. They dont understand Our language , they don,t Hear us .They been programmed, to fill the Clinic Bank account .
Aug 2nd, 2023

I was going to give this office a much lower star however, Dr. Coto has been the best medical provider I've meet in a long time. As most of us know finding a doctor who actually cares about you is truly one in a million. He listens to you... rare.. I know! The medical assistant is new but she is very nice as well. However, the front desk staff are not as friendly. The end of June I lost my health coverage. The next day after I lost it I received a phone call that all of my future appointments have been and canceled and call back if I get insurance. They truly made me feels as just another number and not a human. I informed them that my doctor had recently put me on a new medication and the appointment was a follow up. I did inform them that if I did not have new insurance by the date of the appointment I would pay out of pocket fees to be seen. She then told me they do not see cash paying patient's and call if I get insurance. I was so taken back by how poorly the front desk staff manage patient care. Hopefully upper management will re train their staff to have compassion for the patients of this office.
Jul 23rd, 2023