Wells Fargo Home Mortgage

I had appointment to open a account with Well Fargo and it was to open a account for my mom so her SSA benefits can go into the account. Well I had all the necessary information needed to open a account I thought, until the representative said they csnt accept me as a member cause my address shows I live at a hotel 🤨 so what it had a physical address with my last name at top. So I was turned down, but its unbusiness like when my daughter also live at hotel and was able to open a account for her son for the same reason. Remind you same hotel same paper. Please explain that one to me. No I will never return there are better banks.
Jul 6th, 2020

(Translated by Google) terrible attention from Natasha Morales, we made an appointment at the office of Hunters Creek and we lost time because she never came to the appointment and at the bank they told us that we did not have any appointments with her that day, I text her more than a month ago and I never had an answer. terrible attention from Natasha Morales, we made an appointment at the Hunters creek office and she wasted our time since she never made it to the appointment and at the bank they told us we had no appointment with her that day, I wrote her more than a year ago month and I never had an answer. (Original) terrible attention from Natasha Morales, we made an appointment at the office of Hunters Creek and we lost time because she never came to the appointment and at the bank they told us that we did not have any appointments with her that day, I text her more than a month ago and I never had an answer. terrible atención de Natasha Morales, concretamos una cita en la oficina de Hunters creek y nos hizo perder el tiempo ya que jamás llegó a la cita y en el banco nos dijeron que no teníamos ninguna cita con ella ese día, le escribi hace más de un mes y nunca tuve respuesta.
Oct 27th, 2018