Baskin-Robbins
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4721 N. Ocean Dr
Lauderdale By The Sea, Florida 33308 - (954) 783-6815
- Website
Hours
Chamber Rating
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County Guides
Feb 21st, 2024 -
Fonzie here
Wed. Jan. 24th 2pm I ordered a chocolate shake. I requested no milk just ice cream blended. They said they couldn't make it. With bad attitude, very bad service. They need special customer service training. Poor, poor, poor
Feb 3rd, 2024 -
Nothing to see here
I am beyond outraged with Baskin-Robbins. What was meant to be a joyous birthday celebration turned into a complete debacle thanks to their incompetence. The birthday cake, which was the centerpiece of the party, was defaced with a grotesquely green-tinted photo, rendering the image of the birthday individual unrecognizable and making a mockery of the occasion. In a state of sheer anger and disbelief, I left the store immediately, only to realize later that I had forgotten to pick up the rest of my order in my haste. Attempting to resolve the matter, I found myself smacking into yet another wall of frustration as the stores phone line was out of order. It's as if they don't care at all about customer service or the importance of someone's special day. This level of negligence is astounding and has completely ruined what should have been a happy birthday celebration. Their actions, or lack thereof, are inexcusable. Update 11 November 2023: I contacted the corporate office to discuss my issue. They informed me it would take two days for a response from the store. After three days without contact, I reached out to corporate again. They assured me I'd hear back in a day and a half. District Manager Reada then advised me to visit Store Manager Sara for a full refund, providing me with his name and phone number.
Dec 3rd, 2023 -
luisa fernanda marcalain
Was a disaster, I asked for a median jamoca cappuccino blast, and the lady gave me jamoca almond fudge (Im allergic to nuts), and I ask for wipp cream, she said you have to ask is not coming with wipp cream I was like what???? Omg HELP
Aug 21st, 2023 -
Gelly Rokz
Good selection. Lady working the shop was nice. Great location.
Jun 15th, 2023
Payment Methods
- AMERICANEXPRESS
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Baskin-Robbins?
A The phone number for Baskin-Robbins is: (954) 783-6815.
Q Where is Baskin-Robbins located?
A Baskin-Robbins is located at 4721 N. Ocean Dr, Lauderdale By The Sea, Florida 33308
Q What is the internet address for Baskin-Robbins?
A The website (URL) for Baskin-Robbins is: https://locations.baskinrobbins.com/fl/lauderdale-by-the-sea/4721-n.-ocean-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Yext
Q What days are Baskin-Robbins open?
A Baskin-Robbins is open:
Saturday: 5:00 AM - 9:00 PM
Sunday: 6:00 AM - 9:00 PM
Monday: 5:00 AM - 9:00 PM
Tuesday: 5:00 AM - 9:00 PM
Wednesday: 5:00 AM - 9:00 PM
Thursday: 5:00 AM - 9:00 PM
Friday: 5:00 AM - 9:00 PM
Q How is Baskin-Robbins rated?
A Baskin-Robbins has a 3.9 Star Rating from 49 reviewers.
Hours
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Ratings and Reviews
Baskin-Robbins
Overall Rating
Overall Rating
( 49 Reviews )County Guides on Google
Fonzie here on Google
Wed. Jan. 24th 2pm
I ordered a chocolate shake. I requested no milk just ice cream blended. They said they couldn't make it.
With bad attitude, very bad service. They need special customer service training.
Poor, poor, poor
Nothing to see here on Google
I am beyond outraged with Baskin-Robbins. What was meant to be a joyous birthday celebration turned into a complete debacle thanks to their incompetence. The birthday cake, which was the centerpiece of the party, was defaced with a grotesquely green-tinted photo, rendering the image of the birthday individual unrecognizable and making a mockery of the occasion.
In a state of sheer anger and disbelief, I left the store immediately, only to realize later that I had forgotten to pick up the rest of my order in my haste. Attempting to resolve the matter, I found myself smacking into yet another wall of frustration as the stores phone line was out of order. It's as if they don't care at all about customer service or the importance of someone's special day. This level of negligence is astounding and has completely ruined what should have been a happy birthday celebration. Their actions, or lack thereof, are inexcusable.
Update 11 November 2023:
I contacted the corporate office to discuss my issue. They informed me it would take two days for a response from the store. After three days without contact, I reached out to corporate again. They assured me I'd hear back in a day and a half. District Manager Reada then advised me to visit Store Manager Sara for a full refund, providing me with his name and phone number.
luisa fernanda marcalain on Google
Was a disaster, I asked for a median jamoca cappuccino blast, and the lady gave me jamoca almond fudge (Im allergic to nuts), and I ask for wipp cream, she said you have to ask is not coming with wipp cream I was like what???? Omg HELP
Gelly Rokz on Google
Good selection. Lady working the shop was nice. Great location.