Chamber of Commerce

      Extended Stay America - Jacksonville - Riverwalk - Convention Center

      ( 1011 Reviews )

      Extended Stay America - Jacksonville - Riverwalk - Convention Center
      • 1413 Prudential Dr
        Jacksonville, FL 32207
      •   904-396-1777
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      Chamber Rating

      3.8 - (1011 reviews)
      547
      127
      95
      84
      158
      Read Our 1011 Reviews

      Chamber Rating

      3.8 - (1011 reviews)
      547
      127
      95
      84
      158
      › ‹
      • lenwood bruce


        Apr 1st, 2024

      • annita moshkovskaya


        Mar 31st, 2024

      • Latoya Hester

        I wanted to cancel my reservation and the hotel clerk was very rude and disgusting! He would not get me a manager so basically they thought I would lose my money however I will be disputing with my bank! I have never been treated so poorly! Do not book with them
        Mar 26th, 2024

      • Joshua Kilpatrick

        So, I stayed at the property for an extended time. Miss Camille, Clayton, and Misty were very friendly and always helpful. Throughout my stay I felt very safe and almost at home. I would recommend this property to friends in the future. Thank you again!
        Mar 24th, 2024

      • Susan Wells

        Everything smells bad from the hallways to the rooms. Morning staff is nice but late night staff represents the lowest form of customer service advocates. 0/10
        Mar 12th, 2024

      Read Our 1011 Reviews

      About
      Extended Stay America - Jacksonville - Riverwalk - Convention Center

      Extended Stay America - Jacksonville - Riverwalk - Convention Center is located at 1413 Prudential Dr in Jacksonville, Florida 32207. Extended Stay America - Jacksonville - Riverwalk - Convention Center can be contacted via phone at 904-396-1777 for pricing, hours and directions.

      Contact Info

      •   904-396-1777

      Questions & Answers

      Q What is the phone number for Extended Stay America - Jacksonville - Riverwalk - Convention Center?

      A The phone number for Extended Stay America - Jacksonville - Riverwalk - Convention Center is: 904-396-1777.

      Q Where is Extended Stay America - Jacksonville - Riverwalk - Convention Center located?

      A Extended Stay America - Jacksonville - Riverwalk - Convention Center is located at 1413 Prudential Dr, Jacksonville, FL 32207

      Q What is the internet address for Extended Stay America - Jacksonville - Riverwalk - Convention Center?

      A The website (URL) for Extended Stay America - Jacksonville - Riverwalk - Convention Center is: https://www.extendedstayamerica.com/hotels/fl/jacksonville/riverwalk?mid=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?

      A Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.8 Star Rating from 1011 reviewers.

      Ratings and Reviews
      Extended Stay America - Jacksonville - Riverwalk - Convention Center

      Overall Rating

      Overall Rating
      ( 1011 Reviews )
      547
      127
      95
      84
      158
      Write a Review

      lenwood bruce on Google

      image

      annita moshkovskaya on Google

      image

      Latoya Hester on Google

      image I wanted to cancel my reservation and the hotel clerk was very rude and disgusting! He would not get me a manager so basically they thought I would lose my money however I will be disputing with my bank! I have never been treated so poorly! Do not book with them

      Business Response on Google Mar 26th, 2024
      Dear Latoya Hester, We apologize for your negative experience during this visit. We will address the aforementioned issues with the team to ensure that such occurrences are effectively mitigated and avoided in further instances. This incident is not a typical event at our establishment, and we sincerely hope you will consider selecting our hotel for future visits to see our advancements.Sincerely,Hotel Management

      Joshua Kilpatrick on Google

      image So, I stayed at the property for an extended time. Miss Camille, Clayton, and Misty were very friendly and always helpful. Throughout my stay I felt very safe and almost at home. I would recommend this property to friends in the future. Thank you again!

      Susan Wells on Google

      image Everything smells bad from the hallways to the rooms. Morning staff is nice but late night staff represents the lowest form of customer service advocates. 0/10

      Business Response on Google Mar 24th, 2024
      Dear Susan Wells, We deeply regret the unpleasant experience you encountered during your stay with us. It is disheartening to learn about the issues with the odor and the lack of satisfactory customer service during the late night hours. This does not align with the level of service we aim to provide. We take your feedback seriously and will address these concerns with our team to ensure a more refreshing and welcoming experience for every guest. Please accept our sincere apologies for any disappointment caused. We sincerely hope you will consider giving us another chance to show you the exceptional hospitality you deserve.Sincerely,Hotel Management
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      Overall Rating

      Overall Rating
      ( 1011 Reviews )
      547
      127
      95
      84
      158

      Write a Review

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