Walgreens

I have great respect for Adam in the pharmacy. He handles multiple customers with grace.
Apr 5th, 2024

My original pharmacy was at Winn Dixie but because they got bought out, my prescriptions got switch to here. I had no issues getting my prescriptions even thought everytime I went their customer service was terrible. Today was 10x worse. I had an appointment today that required me to bring in a prescription that I needed to pick up. I called ahead and was assured that at 11:30 today they would have it done. I initially had 2 prescriptions to refill but got a call an hour later that one of them was out of stock. Get this, I go into the pharmacy at 11:32am to pick up my medication that I needed for my appointment (medicine 1). When I arrived the guy told me that the other medication ( medicine 2) I needed was in stock and whoever was doing the callbacks and inventory didnt look on the shelf and marked it as out of stock. He told me it would only be a couple of minutes. Cool, I waited still wondering about the other prescription that I needed for my appointment. After a few minutes, he gives me medication 2 and told me to have a good day. I looked at the guy taking care of me and told him that I had one ore prescription and he looked at me confused. He looked in the system and told me it was put back so they had to redo the process. The process I started this morning and was told at 11:30 would be ready. I have an appointment at 1pm. He went to his pharmacist and she told him that it would be after she refilled 37 other orders. Cool, I asked how long thatll be and she said when shes done and then proceeded to answer a phone call on her personal phone and not work. I looked at the guy and said when shes done with that can you get an estimated time, I have an appointment at 1pm for this prescription and I was told at 11:30 it would be ready. He waited and asked and then the lady said itll be done when it later done. Thats when I got heated, I asked the lady again who wasnt doing anything at this point but staring at a screen, and she said Im not arguing with you, you didnt come in to pick up the prescription so we put it back I now have 40 other orders to refill before yours go sit down and wait. Excuse me?!? I respectfully told the guy to put me on the phone call list because I was not going to wait around and continue to watch this lady do nothing and argue with me. I dont understand how I ended up leaving with a prescription they had out of stock but had to wait for a prescription that I was there to pick up only 2 minutes late. The experience with that lady alone was awful, she was rude and not considerate, now because of this fiasco I have to reschedule my appointments around. I did my due diligence and was only 2 minutes late, I cant imagine that writhin that 2 minutes, they grabbed my prescription off the shelf and put it back. The gentleman that helped me did the best he could but didnt want to fit back with her either. The past times Ive been here wasnt pleasant but it was never displayed in a manner that I had received today. I will be calling my doctor to switch my prescriptions to another pharmacy because that was the last straw.
Apr 4th, 2024

The pharmacist at this location is the worst I've ever dealt with. After speaking with her on the phone, my doctor advised me not to deal with this Walgreens. She insisted that the pharmacy employees at this store are "stupid, incompetent, and unprofessional". Sometimes you run into a person who is so bad at their job that it brings everyone else in the team down, that's this pharmacist.
Mar 28th, 2024

Absolutely the worst customer service. Would never recommend to anyone. Zero desire to provide assistance especially via telephone. Steer clear of this location.
Mar 28th, 2024

The pharmacy staff are rude, do not know how to speak to people without attitudes and NEVER have medications available. They don't just speak to customers with disdain, but also physician offices who call to get information! I'm only sorry that to leave a review, it requires 1 star because this place doesn't deserve 1 star!
Mar 17th, 2024