Chamber of Commerce

      Navy Federal Credit Union

      ( 79 Reviews )

      Navy Federal Credit Union
      • 11270 St Johns Industrial Pkwy S
        Jacksonville, Florida 32246
      •   888-842-6328
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (79 reviews)
      47
      9
      0
      5
      18
      Read Our 79 Reviews

      Chamber Rating

      3.8 - (79 reviews)
      47
      9
      0
      5
      18
      › ‹
      • Mindy Laird

        I went to St Johns Bluff NFCU to take care of my account services. I was greeted up front by Grisell, who was polite and professional. Then by Cora, who was so patient with me and answered all my questions without hesitation and a smile. Grisell and Cora were both very helpful and kind.The customer service provided by these ladies goes beyond 5 stars and I look forward to a long NFCU relationship.
        Mar 7th, 2024

      • Aaron Wheeler


        Feb 16th, 2024

      • Jerclara

        I opened my account otp with customer service and they were extremely nice and offered a faster way of getting my debit card which was to go to a branch to pick it up. I made the mistake and came to this location. The woman behind the counter on the far left named Desiree was just so nasty and rude to me. I had a great attitude and smile when i came in but she showed me so much hate... i don't understand it. I'll never come back to this location.
        Feb 9th, 2024

      • Stacey Anderson

        Anything other than banking I would not waste my time. They have no interest in assisting anyone. We have tried to submit an application with them for 2 weeks even spoke to them in person with no assistance. Apparently they dont care to loan any money to purchase a home so dont get caught up in the endless wheel & loose the property you put an offer on because of them. Waste of time.
        Jan 27th, 2024

      • Dalton Swaby

        Great service all the time, I love you guys.
        Oct 7th, 2023

      Read Our 79 Reviews

      About
      Navy Federal Credit Union

      Navy Federal Credit Union proudly serves the armed forces, the DoD, veterans and their families through every life stage. Join a credit union that supports the military and understands what it means to serve. Enjoy great rates, discounts and exceptional service through digital banking* or at more than 340 branches worldwide. Our Members Are the Mission. *Message and data rates may apply. Equal Housing Lender. Insured by NCUA.

      Contact Info

      Products

      • Loans
      • Auto Loans
      • Mortgages
      • Credit Cards
      • Checking
      • Savings

      Vidoes

      Questions & Answers

      Q What is the phone number for Navy Federal Credit Union?

      A The phone number for Navy Federal Credit Union is: 888-842-6328.

      Q Where is Navy Federal Credit Union located?

      A Navy Federal Credit Union is located at 11270 St Johns Industrial Pkwy S, Jacksonville, Florida 32246

      Q What is the internet address for Navy Federal Credit Union?

      A The website (URL) for Navy Federal Credit Union is: https://www.navyfederal.org/branches-atms/locations/usa/fl/jacksonville/sjs.html

      Q How big is Navy Federal Credit Union?

      A Navy Federal Credit Union employs approximately 20+ people.

      Q What days are Navy Federal Credit Union open?

      A Navy Federal Credit Union is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Navy Federal Credit Union rated?

      A Navy Federal Credit Union has a 3.8 Star Rating from 79 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Navy Federal Credit Union

      Overall Rating

      Overall Rating
      ( 79 Reviews )
      47
      9
      0
      5
      18
      Write a Review

      Mindy Laird on Google

      image I went to St Johns Bluff NFCU to take care of my account services. I was greeted up front by Grisell, who was polite and professional. Then by Cora, who was so patient with me and answered all my questions without hesitation and a smile. Grisell and Cora were both very helpful and kind.The customer service provided by these ladies goes beyond 5 stars and I look forward to a long NFCU relationship.

      Business Response on Google Feb 14th, 2024
      Thank you for sharing your feedback about your experience with us, Mindy. We're glad to hear you had a great experience with Grisell, Cora and our team.

      Aaron Wheeler on Google

      image

      Business Response on Google Feb 29th, 2024
      Thank you for sharing your experience with us! We strive to provide excellent service to our members, and we appreciate your positive feedback.

      Jerclara on Google

      image I opened my account otp with customer service and they were extremely nice and offered a faster way of getting my debit card which was to go to a branch to pick it up. I made the mistake and came to this location. The woman behind the counter on the far left named Desiree was just so nasty and rude to me. I had a great attitude and smile when i came in but she showed me so much hate... i don't understand it. I'll never come back to this location.

      Business Response on Google Feb 9th, 2024
      Hi Jerclara. We hold our team to high standards and we're sorry we did not meet your expectations.

      Stacey Anderson on Google

      image Anything other than banking I would not waste my time. They have no interest in assisting anyone. We have tried to submit an application with them for 2 weeks even spoke to them in person with no assistance. Apparently they dont care to loan any money to purchase a home so dont get caught up in the endless wheel & loose the property you put an offer on because of them. Waste of time.

      Business Response on Google Feb 25th, 2024
      Hello Stacey. We hold our team to high standards and we're sorry we did not meet your expectations. For more information on a specific policy, or if you have any questions, please contact us 24/7 at 1-888-842-6328 and we will gladly give you more information.

      Dalton Swaby on Google

      image Great service all the time, I love you guys.

      Business Response on Google Sep 19th, 2023
      Hi Dalton. Thank you for the 5-star review!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 79 Reviews )
      47
      9
      0
      5
      18

      Write a Review

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