Zaxby's Chicken Fingers & Buffalo Wings

No Zaxby's Club anymore
Apr 5th, 2024

Apr 4th, 2024

Clean, fast
Mar 30th, 2024

First let me say I have been to this location many times over the years, and enjoy the food and feel the staff has always been friendly and helpful. I think the prices are a bit high, but I still choose to go there, so that's on me. The reason I am marking them down now is an experience I had yesterday going through the drive-thru. After placing my order, I pulled up behind a car at the window that had 2 dogs moving about in the car and putting their heads out the driver window. I witnessed a male employee and an older female employee pet one of the dogs through the drive thru window numerous times with the dog licking all over their hands. When I got to the window to get my drink and food, the same woman who was just petting the dog handed me my drink & straw, and the man who was petting the dog was just behind her, and neither had had time to go wash their hands in the seconds since the car with the dogs had driven away. Thankfully, a nice young lady whose hand had not been seen touching the dogs handed me my food. Now, I like dogs as much as the average person, but I do not want anyone who is touching my food or the food packaging to do so with tainted hands. It really grossed me out, and I almost asked for a refund. No restaurant employee should be petting animals and then touching people's items without washing their hands. It's not cute. Do better, Zaxby's!
Mar 28th, 2024

Apparently if you order a peach sweet tea, there is no option to have light ice or no ice..
Mar 24th, 2024