Wells Fargo Bank

At the bank now it's crazy long long line only 2 Cashiers one of them is training. Awful been here over 30minutes
Mar 26th, 2024

Long lines and only one teller attending public
Feb 19th, 2024

Good service and fast service
Jan 9th, 2024

Excellent atention
Nov 21st, 2023

This Wells Fargo has lost a lot in terms of customer service and I'm almost sure it's a management problem. For more than 40 years my company has been a client of this branch. Some time ago the Bank decided to change the deposit structure for companies, which has undoubtedly affected the structure of businesses like mine, which were created in correlation with the structure of Wells Fargo. They simply do not want to process company bank deposits on the same day, on 9/1/2024 the Manager on Duty simply told me that if I wanted my deposit to be processed I would have to get out of line on my shift to be attended to after More than 30 minutes and waiting outside the line so they could serve other customers, you immediately wonder if you are no longer a customer. Unfortunately this is the closest Wells Fargo we have left otherwise we wouldn't go again. Please marketing pass this complaint to the appropriate person. I hope that at some point you will return to customer service as an important factor and something else. If we continue to carry out these activities with you, it is because we really need them. I don't need a marketing response, I need my deposits to be processed the moment I submit them.
Jan 18th, 2024