Abacus Learning Center

We personally had a terrible experience at this daycare. In my opinion, the two/three old playground is extremely small filled with I believe to be nothing but rubber mulch; and my child came home routinely with dirt on their face. I believe they had 100% teacher turnover. And we were completely dissatisfied with administration. We have been very happy since leaving and our son has done wonderful. If anything I sincerely wish we had left earlier. We know some have had a great experience there; we did not. Our son has flourished since leaving.
Mar 6th, 2024

Mar 3rd, 2024

My Son took his daughter to this daycare and it was horrible. I would often pick up my Granddaughter and would hear teachers yelling and belittling the children. Once she was able to talk better and understand the questions we asked her we pulled her out immediately. She loves her new daycare and is thriving at O2B KIDS.
Mar 3rd, 2024

In 2021, I was referred to Abacus by several of my friends who are K-6 teachers and doctors who had sent their children to Abacus. We went on a tour with Ms. Erin, who is a certified teacher and who taught at Abacus for years before becoming the Assistant Director. She presented herself as caring, communicative, involved, and present this initial assessment has proven to be true in the years we have known her. When our whole family came down with Covid and RSV three weeks after we enrolled, she checked on us daily which certainly is not a requirement of that job. We also interact with Ms. Stephanie, the Directornote not the owner as stated in a previous review frequently. Stephanie has gone the extra mile on several occasions for our family whether it be personally searching for my lost cell phone or checking-in our family after one of our parents died unexpectedly or providing us updates when our daughter was having ear issues. When our oldest was in the 2s, she had Miss Pam. Miss Pam was everything you could ask for and more. She was caring, attentive, and gave me or my spouse a verbal update every day when we picked-up our child in addition to the updates we get in the on-line system throughout the day. Our child was very shy as a pandemic baby who hadnt interacted much. Miss Pam saw this and adjusted her approach to help pull our child out of her shell; she invested time in knowing what was going on outside the classroom (e.g. asking our child how dance was going, how the dogs were, how grandparents were doing). More importantly, our childs experience was so positive there is not only a love to go to school, but also a love to learn and tell us what new thing the class learned each day. Miss Pams approach was so good I made the request that our youngest child was also placed in her class. One thing that impresses me about Abacus, is the innovative experiences they generate for the kids and how they include our families. There is a trick-or-treating event where everyone goes with their children to trick-or-treat throughout Haile. Holiday parties. The holiday gifts, mothers and Fathers Day gifts that they work tirelessly with children to create are both thoughtful, useful, and you can see how excited the children are to give back to their families. They bring in fire fighters, police officers, dentists, physical fitness leaders, and more to interact with the children. Abacus also has partnerships with Soccer Shots and Independance which allows children to do dance and soccer, so children can do those activities on site rather than having to pick them up and take them after their day ends. In this past year, when my children lost their grandparent- the first death in our family, Abacus teachers and administrators went above and beyond to comfort her when she needed it, update me, and help my 3 year old move through the awful experience of realizing death is part of life. I hadnt intended for this post to be this long, but I will end with I understand that experiences are different. I started my career working-in K-12 and as any parent, like every parent, I take my childs education and day care very seriously. I have referred multiple families with a wide variety of family backgrounds, nationalities, and with both boys and girls. As Ive followed-up with them on their experiences, they have also had very positive experience with Abacus.
Mar 2nd, 2024

I wish I could give Abucus 0 stars. I think its important to share that I have 4 year degree from UNC in Early Childhood Development. The owner and 2 year old teacher Miss Pam are not qualified to be watching young children. Also, Miss Pam is elderly and might need to be updated on new teaching strategies for young children. My daughter was in Miss Pams room for less than 2 weeks and they banned her for not napping during nap time. No warning, no discussion with me, no nothing, just banned her. They lied to me on a daily basis telling me how well my daughter was adapting to her classroom. The teacher in my daughters classroom & the owner told me multiple times that my daughter was improving daily and getting along well with her friends then out of nowhere on a Monday afternoon they banned her! The owner said she doesnt know how to refund my money that I had already prepaid! This place is a joke, its a scam. They will kick your child out for no reason because there teachers are lazy, have no communication with the parent, and dont even try to come up with other arrangements during nap time. Childcare and parents should have a transparent communication, you just dont kick a child out with no warning, a professional daycare would have at least a meeting on how to fix the problem. Every childs different and deserves at least a chance to adapt to their environment, 2 weeks is not enough time to adapt. They gave up on my child and never gave her a chance to bloom. Also, just out of curiosity, why does the owner Stephanie not reply to any of the negative reviews?
Feb 12th, 2024