That Water Place

3rd world??? No, is USA. People at the windows showed frustration, unprofessional, unethical. 500.00 $ Deposit. ?????
Nov 14th, 2022

Spoke with a CSR named Katrina and I cannot say enough about how professional, kind and helpful she was. I am not happy about the rate increases, but the customer service provided by Ms. Katrina left me with a feeling that there are people who care and are trying to help each other in these difficult times. Thank you again Ms Katrina!!!!!!!
Sep 25th, 2022

Awful utilities! I experience power loss all the time along with ridiculous prices. This needs to stop and FPL needs to take over.
Sep 24th, 2022

So I just moved to Fort Pierce and my move in date was on a Friday. I called FPUA to get my power turned on and to my surprise they do not connect power over the weekend. I had to move all my stuff in this Florida heat. This relationship is already starting out like an uphill battle. With something so important as power, you would think the services will be available 7 days a week. Hopefully once I get service I can write a better review. Fingers crossed So, I'm back to give an updated review... I received my first full month bill and was shocked by how much it was. My bill was almost $200.00 dollars for a 1,280sq feet 2/2 home. It's only me and my 10 year old son who wasn't home for most of the summer. I wasn't paying this much for the 2,391sq foot 4/3 house in PSL with 3 adults and 1 child. Not to mention my elderly mother was home all day every day. Not a happy customer, and I'm really starting to miss the discounts, good customer service, and availability FP&L offered.
Sep 10th, 2022

Aug 21st, 2022