Quest Diagnostics

Why take appts. I'm sitting 45 mins. So far After my appt. time and it doesn't look good.
Jul 4th, 2023

Visited this place yesterday (Jun 23), and all of the bad reviews were unfortunately true. The staff were condescending, at least, the few staff that were actually there. The text message that you are sent contains the address for you to use your GPS. The address takes you to the wrong place and you'll end up next to a random storage yard on US 1. Because of this, I was late to my appointment, and was forced to sign in as a walk-in. I tried to call ahead to explain that I would be late and why, but nobody answered the phone and I got a message saying their voice-mail was not set up. After waiting for a while, the staff came out and said they were no longer seeing people. After explaining that I did have an appointment but was sent to the wrong place by their text message, they told me it didn't matter and that they would not take responsibility because I was not here for my exact appointment time. I ended up having to leave and make an appointment somewhere else. Will do my upmost to avoid coming to this location again in the future.
Jun 21st, 2023

Appointment didnt help. Finally was called for my blood draw ONE HOUR after my appointment time. This facility is disorganized and chaotic. The door greeter was very friendly but didnt make up for the lack of management.
Jun 20th, 2023

Quisiera darle 5 estrellas por su personal que es maravilloso y atiende con paciencia y buena actitud, pero... el sistema en lnea que tienen para registrarse es absolutamente desastroso, si vienes sin cita tienes que registrarte y volver a registrarte. Si no apareces en pantalla nunca te llamarn. Si tienes appointment igual tienes que registrarte al llegar, si no, no te atendern. Felicidades al personal sigan as. En cuanto al sistema hagan cambios
Jun 5th, 2023

Scheduled an appointment. Waste of time. Dont even bother scheduling an appointment because youll be waiting two hours. The staff is rude and unprofessional. Yelling in the waiting room. And they dont answer the phone. Also, the texting service sent me to the wrong address. Overall terrible experience.
May 29th, 2023