Storm Solutions, Inc

Will my slider ever be fixed? Looks like my old one.
Mar 26th, 2024

Feb 25th, 2024

We were extremely happy with the service we received from Storm Solutions. Our issues were dealt with quickly and the technicians were wonderful and knowledgeable. The appointments were kept and on time. We could not be happier Dealing with them has been a great experience.
Feb 10th, 2024

A few years ago i purchased over 15K in windows/doors from this company and over 3k in cabinet fronts. As a contractor I stipulated that they follow manufacturers installation requirements that windows/doors be mounted with no more than 1/4" gap for shimmimg...I asked for 1/8" to keep them honest. They assured me that this would be achieved. Once installed they had shimmed up to 1" and backfilled with caulk. I had the owner out who shrugged his shoulders and told me it should be fine. They then scratched one of the frames and repaired very poorly with the wrong color paint and failed to provide trim replacement as contracted. They also installed one of the doors backwards and would have left it that way had I not requested they correct their error. Then the cabinet fronts arrived. They were banged and damaged which was verified by the salesperson and the manufacturer's rep. He told the salesperson they would receive a full credit and I had already paid 1/2. When I attempted to apply this as a credit for the purchase of new fronts the salesperson ghosted me. No response after several attempts so I went with a different company and took the loss. Today I tried to place an order for some windows as the manufacturer of the windows assured me that ownership of this installer had changed and the new owner was doing a better job. The purchasing manager told me they would not accept my order because I was a bad customer. Anyone attempting to use this company might want to consider my experience as an example of how they do business. I should not have listened to the manufacturer and believed that things had improved.
Jan 4th, 2024

I have to start by saying that I completely regret using Storm Solutions for my impact windows and doors. I didnt always feel this way. Everything started well. I didnt try to beat them down on price or try to rush the job. I just wanted what they promised. The job started as expected in early July 2023 but literally the minute the crew showed up things started to go bad. For starters not a single person spoke English. I had to call the office for them to translate anything I needed, like them correcting 2 doors that they hung backwards. We also had multiple windows that had to be rehung because the first crew didnt install them correctly. They also installed the screens on our windows that were obviously damaged. Not a big deal, but someone thought we would overlook them. The caulking job is absolutely terrible and the first rain we had after the job was complete we had a major water leak that I had to take care of to prevent damage to our home. Every time they came to fix a mistake something else was done incorrectly. A coupe doors had internal blemishes but they were taken care of in early December 2023. We dealt with several different people over the course of several months trying to get our windows and doors fixed. Just a frustrating experience for the amount of money we paid. This review comes down to empty promises and disappointing work.
Dec 29th, 2023