Avis Car Rental

Got a call from them at 143 pm asking if I was supposed to return it today and asking if I knew what time it was. I was about 2 miles away filling the car back up with gas. When I told him this, he said he closes in 5 minutes. I went to the wrong place to return it on accident but was only off by half a mile. He called back at 155 telling me he was already supposed to have closed. My reply was the office closes at 2pm that day which is the exact time my confirmation says I am supposed to return it. So he says fine, hell wait. When I pulled in to the lot at 201 pm, he was standing in front of the closed office waiting for me. Took the key, got into the car before I even got my luggage out of the trunk and moved the car without another word.
Jan 23rd, 2023

ZERO STARS! One star was the minimum but he doesn't deserve that. Guy tried to make me get insurance for the car when it's already insured. Wanted to charge more than the price of the rental. Shady to say the least. Also, argumentative and has very poor customer service skills. Stay away!
Jan 17th, 2023

Confirmed my rental time online before heading over but was unable to pick-up the car because the agent left early without notice. Very disappointing :(
Jan 8th, 2023

This is my second time having a negative experience at this location. The first time I came here about a year ago, the door was locked during business hours and I had to wait around to return my car. Today I had a reservation at 830 to drop off at another location and was told the system is down. I wasted nearly an hour getting a ride to this location only to have to get a ride back home because the car couldnt be rented out. If the system was truly down, I would have appreciated a courtesy call telling me so. Ill never rent from this location again.
Jan 7th, 2023

Reubens Lawrence helped us out 100% I would recommend this place hands down he helped us out day after Christmas and helped us out to extend the rental with no problems
Dec 31st, 2022