Pearle Vision

Went today for the first time. All the personal from the front desk to the doctor, everyone was extremely helpful and professional. Usually I dont like to go to the eye doctor, but here I cant wait to come back!! Thank you a million PS: ask for Madison or Riley they are the best!!!!
Feb 7th, 2024

Dr Riggs is outstanding
Dec 23rd, 2023

They got me in and out quickly. Dr. S. was quite helpful.
Jun 18th, 2023

This is the worst eye doctor I've ever dealt with. They ordered the wrong contacts and then lied and said they couldn't get the ones I requested. My eyes were scratched and when I expressed my concern to the manager she laughed at me. I asked for the eye doctor to call me never heard back asked for the owner never called back. Manager says they are short handed so there is nothing they can do. Avoid this place
Sep 20th, 2022

I do not recommend Pearle Vision or at least this one. I have had contacts/glasses for ten years, I moved here and had to get a new eye dr. I came here, my exam went smooth and the doctor was very kind. She changed my prescription and I bought new contacts. These contacts started to make my eyes blurry and my old prescription glasses did not. I called the lady at the front desk, she talked to the dr and the doctor told her to get me a pair of one of my old prescription and to wear a new one in one eye and an old one in the other to make sure that was the problem and it was. The receptionist told me that they would give me some more trials of my old prescription since I already opened a new box of the new one. She said to come back every couple months to swap the new prescription for the old to make sure my eyes didn't switch. When I went in to do that, the manager, different lady was there and told me I wasn't allowed to do that and that the dr prescribed my eyes to different prescriptions. That the dr is more knowledgeable about my eyes than me. I tried to explain the previous conversation with the other receptionist and she wasn't having it. I asked to talk to the dr and she quickly responded that she was in an appointment although I would have been happy to wait even though there was only 15 minutes left until close. I feel like I was not taken care of in this facility and treated poorly. It sucks that I used my eye insurance where they only cover once a year. My dad also tried to call and explain in a different approach since she wasn't understanding me and she told my dad that I'm a big girl and should take up for myself lol which is accurate but not the best thing to say to a customer especially since I had made this issue known for four months and nothing was getting resolved. Dr was nice, and I'm sure she would have helped me, but the manager was not having it. don't waste your $ like I did
Apr 17th, 2022