TD Bank

Young guy with golden Glasses (Teller) was so rude to me I recently opened my business account and personal account here I will move my accounts somewhere else I am glad they are closing this branch by end of this month
Mar 2nd, 2024

The management at this branch is severely lacking in effectiveness. Representatives there seem to dodge even the most basic of requests or duties. On one occasion, I requested printed copies of my business account checks, but the staff member on duty declined, claiming they were unable to fulfill the request. When I escalated the issue to the supervisor, I was met with a shocking response: "Don't instruct me on my job!" Frustrated, I was advised to try a different branch, which proved to be helpful as they addressed my needs swiftly within ten minutes. Later, I got an apologetic call from the store manager, Seth, excusing both his and his team's failure to help. I've since asked to speak with his superior, but four days have passed without any follow-up. It's clear that the leadership at this location, including the district manager, urgently requires a complete overhaul.
Dec 24th, 2023

Okay
Oct 21st, 2023

Pleasant and knowledgeable staff, especially Giovanni
Oct 13th, 2023

This place is ridiculous. You walk in and everyone is too "Busy" to help. They tell you "someone will be right with you" then they have friends come into the branch and they all go to lunch. Then you can clearly see them in the glass room behind you chatting and having a grand time while customers are in the building. Then when someone decides that they should talk to you, they then tell you that the tellers in the front can help with your request, mind you the tellers in the front specifically said they couldn't. So if you need to get a card replaced. Apparently the tellers say they can't do it, the people at the desk have friends to attend to so they don't want to help, but instead send you to a teller. Who again lies that they can't do it. However luckily I was there when friends show up and suddenly people remember how to make cards. This place is a joke and every employee there is ridiculous. Management should take a look at the staff and review behavior because that's ridiculous.
Oct 1st, 2023