Staples

Adam was extremely kind and helpful! His knowledge of the inventory and personalized recommendations were impressive. He went above and beyond to ensure I found what I needed, making my shopping experience efficient and remarkable. Many thanks!
Mar 31st, 2024

Customer Service was horrible
Jan 26th, 2024

Jan 11th, 2024

Posting this on my boss's behalf - He went to Staples in Daytona this morning to finish his TSA precheck/preapproval. This is his third trip because the first 2 times he was unable to complete it. At least 2 times he dealt with an employee names James. James was incredibly rude to him during all interactions, treating my boss very disrespectfully as if he wasn't a person. He was told that it was a 6-8 hour wait the second time he went by James, even though there was no one in line. Finally this morning my boss was able to complete the TSA preapproval, but would not recommend that anyone go this route via Staples due to how he was treated by James.
Dec 1st, 2023

If you are making an appointment to get your TSA number here be prepared to wait. After arriving for my appointment on time/early the poor lady working was over an hour behind. She had ZERO support or help from the staff or management- even when she asked (several times)... She said she had only been on the job 3 weeks. She then "was made" to break at 1, leaving 5 of us who had been waiting with appointments to wait for her break to be finished... We had no problem with her taking a break but the manager's poor attitude, snarky remarks towards us and the lack of planning/staffing was evident. She came back from break again... and was now 2 hours behind and a store full of people waiting- this time when the "store manager" was requested- he was no where to be found to assist or help her with even checking people in. She even asked for help and they told her no. Don't make your appointment expecting it to mean anything and/or to get in and out. I had a list of things to purchase for the office and will take my business needs elsewhere in the future. I hope that poor lady gets the help she needs or the scheduling is better for her or the management take note and offer some kind of help! Respect people's time! You have a captive audience offering this service and I would have shopped there had we not been treated so poorly.
Feb 7th, 2024