Carter's

Samantha De Lima _{on Google}

Dec 30th, 2023

This location is horrible when it comes to customer service. I go frequently and have never been greeted or acknowledged. Just now I came to pick up an online order and buy a baby PJ. The sales associate asked for my number or email, I politely declined. She then said she needs either one to complete the transaction. This was weird because I have shopped here before and was never asked. After giving my email, I see her signing me up for something and I expressed to her that I didnt want to be signed up for anything.
She proceeded to talk over me and then tell me shes just doing her job. I understand in retail you need to ask customers if they want to sign up for rewards but if I already declined once, why do I need to keep declining? Its a little misleading because she told me she needed my info in order to complete the transaction. Her talking over me while expressing my concerns was not necessary. The inconsistency service and rude associates are a major turnoff. Id rather shop at Old Navy.

Hal _{on Google}

Dec 27th, 2023

Update your store hours to reflect the correct closing times

Catherine Villasante _{on Google}

Dec 20th, 2023

Came to the store at 7:23pm and the doors were locked. The two ladies inside didnt even look at me to acknowledge I was at the door. The business hours on the window clearly states 8pm closing time. So I knocked and one lady said they close at 7. I dont understand why the business hour sign says 8pm and theyre closing an hour earlier? I basically wasted my time coming here. Every other store in the plaza closes at 8 or later. Very upsetting