Audi Coral Springs - Service Department

Steve always tried his hardest to make sure his customers are satisfied. They went above and beyond on this last visit. They had my car for almost two weeks... Figured out some complicated warranty issues.
Mar 13th, 2024

Great experience for me. Shot out to Chris. Great guy. Great customer service
Dec 22nd, 2023

I have purchased 4 cars there and gotten service done there MANY times going back 7 years. It is NEVER a positive experience dealing with your service department. I drove 30 minutes from Boca at 8am this morning to get my car diagnosed as to my why my AC stopped blowing cold. I was told it was $300 JUST to get my car DIAGNOSED. I asked if that would be taken off if chose to do the repairs and I was told NO. I JUST recently got other repairs done there in the tune of $1000 for coolant hoses (which is expensive) and the service manager that handled my repairs just recently took it off. I explained that and was told oh well I dont do that other dealerships charge $450. I also explained to the service manager I JUST started a new job THIS WEEK. This is extremely poor customer service for a long term customer. I have purchased 4 different cars there. A3, 2 A4s and and A5 sportback. Do the math. Probably spent 10,000 in repairs. Your service department has DAMAGED my cars during repairs before including CHRISTMAS EVE you didnt tighten HOSE CLAMPS and my car leaked ALL fluid I had to get TOWED. AND scratching my windshield on another visit. I understand your in business to make money but at a certain point it becomes taking advantage. I am going to post my experience for the public eye to see because Ive kept quiet about how poor your service department is for TOO long. I really hope you can take ownership of your mistreatment because I really DO NOT appreciate the experience Ive had with your group. Service: General repairs & maintenance
Oct 13th, 2023

Sep 9th, 2023

Jun 23rd, 2023