Truist

So Two weeks ago I Opened an Checking and Saving account. The helded my PayRoll Check for 24 hours. Two weeks later I get my Check and I go deposit it, And tell me They got to hold it for 9 Days... WHAT... Don't Use Truist. They Care about You or Your Family or Bill's. THEY DON'T CARE... I'll be Reposting Forr ever.
Mar 11th, 2024

Mar 6th, 2024

Jan 26th, 2024

Highly disappointed in the unprofessional tone I was spoken to on the phone after following up on a no show callback appointment. I made the appointment 5 days in advanced and when the time of the appointment came, I waited for 15 minutes before deciding to call them with no answer. I then got a callback one hour later that completely disregarded my time and schedule, and was told to take my business elsewhere.
Sep 8th, 2023

If I could give this place 0 stars I would. When it was SunTrust the people that worked here were really friendly and really willing to help you out. Now it's run by Kelly who told me two days ago they were too busy to open an account. Today she said she had an appointment coming in 20 minutes and, her obvious lack of skill decorating the reception table was a more important task than doing her actual job, I could schedule an appointment tomorrow. That's weird, you said "couldn't help me" two days ago but now you have an appointment today? Well that tells me you have the ability to open an account and you refused service to me two days and today you sent home the other person that can open accounts so you can receive the incentive of opening a businesses without her knowledge. Shady af. Please don't waste your time here expecting customer service or even being treated like a human being.
Apr 14th, 2023