Valor Real Estate Services, Inc.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

4.7 - (36 reviews)
33
0
0
0
3
Read Our 36 Reviews

Chamber Rating

4.7 - (36 reviews)
33
0
0
0
3
  • National Storage

    Valor Real Estate Services has our sincere appreciation for the exceptional service and dedication they provided while managing our property over the past year. Their professionalism and attention to detail have not gone unnoticed, and we are grateful for the effort they put into ensuring that our property was well-maintained and that our tenant's needs were promptly addressed. Five Stars and a big thumbs up to Lisa! Thank you for everything.....
    Mar 27th, 2024

  • Joseph Ganzel

    I just want to say thank you to Lisa and Dennis for all of their hard work getting me into my new home. They are great people and took a lot of time to make sure I got the home my family and I were looking for. We were looking for a four bedroom home with a pool and three car garage with tall doors so my work trailer could fit in the garage and they did it all within my budget. Some people said it wouldn't happen but Lisa and Dennis made it happen. So if the details are important to you give them a call because they are the way to go. Thank you so much
    Mar 18th, 2024

  • Lauren

    Updated Review: 1. Like Tanya, I am also a single mom. So yes, while you were nice enough to loan me the money , you knew you were getting it back, plus a very hefty (and greedy interest), plus commission on the sale of the house. So dont say that you support single moms. 2. Like you. Tanya wanted double than what I owed her. So yes, I did decline paying her. I told her to adjust it to the appropriate amount and she refused. 3. My personal life and my kids have nothing to do with a job that I contracted with you and the little effort you did into selling my house. Your description of the house on the MLS was verbatim of the previous MLS when -I- bought the house. You even were tedious enough to charge me $100 for a yard sign that blew away during the tropical storm that cost you probably $20. 4. My house was not trashed at closing. Nor was it from start to finish. There was no cleaning crew several times. It had stuff you didnt approve of , but trash and filthy is a stretch. I had a friend who is much better at cleaning get everything out, including the clothes in the dryer. But she did tell me that the thermostat was set at 70 degrees. So thank you Lisa for that and trying to raise my electric bill until the very end. 5. The information of my new address you most definitely know as a realtor at closing. How else will I get the paperwork forward to me? Well, my ex, Scott did say a lot of information in court that only you would know and he wrote a five star review in exchange on your business page. 6. I cant write my honest review on your business page after doing business with you? Thats what a review is. But you want to send your husband to my business page - where you two never stepped foot in and its OK to write a one star review for that? Very unprofessional. Is really bad at her job when it comes to listing and selling a house. It sold for lower than its value. The only hurricane damage was maybe two panels of fence, missing, and the pool cage needed to be redone. But it was a 20-year-old pool cage. Anyways, the house had a brand new roof and was being freshly painted. Lisa told me It would be a good idea too, to put all my furniture and storage and repaint the house. And then she had the audacity to tell me that it had better showings before, and we got worse reviews from realtors after I did that Lisa offered to buy my house for $45,000 , she knew I was in a vulnerable and desperate situation. Someone, anyone else, would have worked harder to sell it for more. I purchased it for 305k and 2018 There is no reason it shouldve sold for 375k in 2023 in SW Cape Coral . Lisa also has been on speaking terms with my ex Who. I have a restraining order. She disclosed private information to him Including my new home address
    Mar 1st, 2024

  • Mariah Martinez

    I highly advise not to work with Valor and Lisa specifically. She is unprofessional and took advantage of the properties we entrusted with her to rent by breaching our agreement/contract. Lisa did not answer any emails unless it benefitted her or was something that she needed. She never answered any phone calls either. She withheld payment for renting our property for two-months after the specified instructions in our contract. Once the payment was received, she took an additional $1k out for miscellaneous deductions. A cleaning crew was also promised upon the tenants leaving, which Valor never sent. Our property was left dirty and damaged from the tenants that Lisa rented to. She also threatened to withhold payment if we did not agree to leave a online review, which we refused. I strongly advise finding another company to work with and do not be fooled by these 5-star reviews.
    Feb 14th, 2024

  • Scott Mackey

    Lisa and Dennis went above and beyond their profession as realtors in selling our home. As difficult as the process was, because the house didn't get repaired after Ian, they remained true professionals. Thank you for staying vigilant and for caring. Scott
    Nov 4th, 2023

Read Our 36 Reviews

About
Valor Real Estate Services, Inc.

Valor Real Estate Services, Inc. is located at 1222 SE 47th St in Cape Coral, Florida 33904. Valor Real Estate Services, Inc. can be contacted via phone at 239-443-2525 for pricing, hours and directions.

Contact Info

  •   239-443-2525

Questions & Answers

Q What is the phone number for Valor Real Estate Services, Inc.?

A The phone number for Valor Real Estate Services, Inc. is: 239-443-2525.


Q Where is Valor Real Estate Services, Inc. located?

A Valor Real Estate Services, Inc. is located at 1222 SE 47th St, Cape Coral, FL 33904


Q What is the internet address for Valor Real Estate Services, Inc.?

A The website (URL) for Valor Real Estate Services, Inc. is: http://capecoral-re.com/


Q What days are Valor Real Estate Services, Inc. open?

A Valor Real Estate Services, Inc. is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Valor Real Estate Services, Inc. rated?

A Valor Real Estate Services, Inc. has a 4.7 Star Rating from 36 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Valor Real Estate Services, Inc.

Overall Rating

Overall Rating
( 36 Reviews )
33
0
0
0
3
Write a Review

National Storage on Google

image Valor Real Estate Services has our sincere appreciation for the exceptional service and dedication they provided while managing our property over the past year. Their professionalism and attention to detail have not gone unnoticed, and we are grateful for the effort they put into ensuring that our property was well-maintained and that our tenant's needs were promptly addressed. Five Stars and a big thumbs up to Lisa! Thank you for everything.....


Joseph Ganzel on Google

image I just want to say thank you to Lisa and Dennis for all of their hard work getting me into my new home. They are great people and took a lot of time to make sure I got the home my family and I were looking for. We were looking for a four bedroom home with a pool and three car garage with tall doors so my work trailer could fit in the garage and they did it all within my budget. Some people said it wouldn't happen but Lisa and Dennis made it happen. So if the details are important to you give them a call because they are the way to go. Thank you so much


Lauren on Google

image Updated Review:
1. Like Tanya, I am also a single mom. So yes, while you were nice enough to loan me the money , you knew you were getting it back, plus a very hefty (and greedy interest), plus commission on the sale of the house. So dont say that you support single moms.
2. Like you. Tanya wanted double than what I owed her. So yes, I did decline paying her. I told her to adjust it to the appropriate amount and she refused.
3. My personal life and my kids have nothing to do with a job that I contracted with you and the little effort you did into selling my house. Your description of the house on the MLS was verbatim of the previous MLS when -I- bought the house. You even were tedious
enough to charge me $100 for a yard sign that blew away during the tropical storm that cost you probably $20.
4. My house was not trashed at closing. Nor was it from start to finish. There was no cleaning crew several times. It had stuff you didnt approve of , but trash and filthy is a stretch. I had a friend who is much better at cleaning get everything out, including the clothes in the dryer. But she did tell me that the thermostat was set at 70 degrees. So thank you Lisa for that and trying to raise
my electric bill until the very end.
5. The information of my new address you most definitely know as a realtor at closing. How else will I get the paperwork forward to me? Well, my ex, Scott did say a lot of information in court that only you would know and he wrote a five star review in exchange on your business page.
6. I cant write my honest review on your business page after doing business with you? Thats what a review is. But you want to send your husband to my business page - where you two never stepped foot in and its OK to write a one star review for that?
Very unprofessional. Is really bad at her job when it comes to listing and selling a house. It sold for lower than its value. The only hurricane damage was maybe two panels of fence, missing, and the pool cage needed to be redone. But it was a 20-year-old pool cage. Anyways, the house had a brand new roof and was being freshly painted. Lisa told me It would be a good idea too, to put all my furniture and storage and repaint the house. And then she had the audacity to tell me that it had better showings before, and we got worse reviews from realtors after I did that Lisa offered to buy my house for $45,000 , she knew I was in a vulnerable and desperate situation. Someone, anyone else, would have worked harder to sell it for more. I purchased it for 305k and 2018 There is no reason it shouldve sold for 375k in 2023 in SW Cape Coral . Lisa also has been on speaking terms with my ex Who. I have a restraining order. She disclosed private information to him Including my new home address

Business Response on Google Jan 22nd, 2024
UPDATED RESPONSE 2-9-23 I can see you have updated your comment 2 days ago. I honestly cannot recall the exact details of the paint situation among many of your issues of refusing to listen to any professional you came in contact with. I do slightly recall something about you wanting to paint and then you ended by only partially painting and never should have started if you would not be completing the job. It really looked like a 2 year old did the work. You left all kinds of personal items in the house, including a dryer full of clothing. The house was filthy and then after bringing a cleaning crew in many times, and promising to pay a single mom at closing, you actually told the title company not to pay her after she waited 3 months for your payment. You really are a horrible person. What kind of a mother does that to another mother after all the work she put into your house, for you to only leave the house trashed again with all your personal effects left behind? And to add the worst of your update, that I shared personal information with your ex is insane. I don't even know where you live to give anyone that information, nor would I if I did know where you live. I really do pray for your children, as I won't go any further on that topic because I values and people reading this response don't need to know what happening in your personal life that I personally came to rescue to on 4 separate occasions, financially speaking. Then you continue to try to do harm to my company instead of being grateful for saving your business, putting a roof on your house, paying for a lawyer for you and then after being months and months behind on your promised payments, lent you additional money to keep your business a float a second time for a total of lending you over $80k Original Response:We acknowledge your feedback and thank you for taking the time to share your thoughts. It is essential to recognize that we operate in a strenuous market environment, marked by multiple offers and an inability to achieve our asking price. This is a reflection of the impact Hurricane Ian and the damages to your property on the overall value.We sincerely hope that you might reconsider your one-star review, taking into account the extensive efforts we made to assist you and your family during your trying times. Your reconsideration would mean a lot to us, as it reflects the dedication and commitment we have invested in serving your needs.With our almost perfect track record, we consistently endeavor to satisfy each and every one of our clients, just as we aimed to do for you. Your reassessment of our services would not only be greatly appreciated but would also be in line with our ongoing commitment to excellence in client satisfaction.We genuinely appreciate your input and extend our best wishes for your future endeavors. Please be aware that we took extraordinary measures, going above and beyond the standard practices of a real estate company. Our licensed agents provided extensive personal and professional support, even offering financial assistance during the challenging times you faced, all while striving to maintain the stability of your household and your business.

Mariah Martinez on Google

image I highly advise not to work with Valor and Lisa specifically. She is unprofessional and took advantage of the properties we entrusted with her to rent by breaching our agreement/contract. Lisa did not answer any emails unless it benefitted her or was something that she needed. She never answered any phone calls either. She withheld payment for renting our property for two-months after the specified instructions in our contract. Once the payment was received, she took an additional $1k out for miscellaneous deductions. A cleaning crew was also promised upon the tenants leaving, which Valor never sent. Our property was left dirty and damaged from the tenants that Lisa rented to. She also threatened to withhold payment if we did not agree to leave a online review, which we refused. I strongly advise finding another company to work with and do not be fooled by these 5-star reviews.

Business Response on Google Mar 17th, 2024
When Companies wish there were Google Reviews on People… You also would be given a 1 star review.We find it necessary to address the inaccuracies and misrepresentations within your review. Which can all be backed up with written communications and recorded phone calls. Let's set the record straight. Your claims regarding Valor and Lisa are baseless and unfounded. Contrary to your assertions, we diligently responded to every single email and phone call within a reasonable timeframe. The delay in payment was not a result of negligence but a precautionary measure due to the threats regarding your wanting to evict the tenants', a situation you were well aware of because you created it. Furthermore, the deductions made were entirely justified and in accordance with the terms outlined in our contract. We won't apologize for ensuring we are compensated for expenses incurred due to your erratic decisions, including fees levied by Airbnb for cancellations initiated by you and approved by you along with the failure to return items as instructed by legal counsel. Counsel that refused to continue to represent you after showing who you truly are. Regarding the cleaning crew, it was clearly communicated that you had insisted on handling the cleaning yourselves, yet you now attempt to shift blame for your own failure to uphold your end of the agreement. Not to mention to you were forwarded the payment for that cleaning.As for the condition of the property post-tenancy, it's regrettable that you refused our attempts to conduct an inspection. Without proper assessment, any claims of damages remain unsubstantiated. This all further underscores the challenges we faced in our dealings with you.While we stand by the authenticity of our 5-star reviews, it's unfortunate that your review doesn't reflect the same level of honesty. In light of your tendency towards erratic behavior, we did extend an olive branch by offering to waive a fee in exchange for refraining from making false claims on Google. This compromise was an attempt to mitigate potential conflicts, given our anticipation of your unpredictable actions.However, it's evident that even our efforts to find common ground were futile in dealing with individuals who consistently changed their minds in protocols and refuse to cooperate in good faith.Despite our disappointment in how our partnership transpired, we remain committed to upholding our professional standards and providing exceptional service to our clients who appreciate integrity and transparency as can be read in the last decade of reviews found below and above.

Scott Mackey on Google

image Lisa and Dennis went above and beyond their profession as realtors in selling our home. As difficult as the process was, because the house didn't get repaired after Ian, they remained true professionals. Thank you for staying vigilant and for caring.
Scott

Business Response on Google Nov 8th, 2023
Thank you so much Scott! We are very grateful for your understanding of how we went above and beyond to get this deal to closing. We wish your family the very best!

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Overall Rating

Overall Rating
( 36 Reviews )
33
0
0
0
3

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