Nexus Pools LLC

Point of contact was Derek - Job was signed to start in late January/Early February and not completed until April. A very simple job that all other contractors could preform in less than a month. - Showed up for the initial visit, discussed the work to be preformed, and that was Derek's last visit to the property. - That was the last time Derek was at the property, no follow up visits, no inspection of his workers, no direction to the homeowner on the new equipment, nothing - Complete communication breakdown. - Derek's communication was absolutely horrendous and non-existent - Forget about picking up a phone call or returning a voicemail, non existent. Texting was the only form of communication and limited at best. - At this point there was not a reason for the horrible communication as there was no animosity between us, just a poor communication line on Derek's side. Very poor business acumen period. - One of the services that was discussed in great detail, is in dispute and Derek refuses to own what he was supposed to complete. - The only positive thing about Nexus Pools is the workers were polite. I would not recommend Nexus Pools for any services, the lack of communication, poor business acumen, unprofessionalism, and lack of basic communication skills is the stereo typical South Florida contractor reputation. I don't normally write reviews, but this was a horrible experience and I hope no one else has to go through this with a company such as Nexus Pools and with Derek. I could go on about this job, but I think one would get the picture. Services: Swimming pool equipment maintenance, Swimming pool resurfacing
Apr 27th, 2022

Derek was quick and professional. He arrived on time and was able to give me an estimate that same day. No hang ups.
Jan 16th, 2022

Jan 3rd, 2022

Jan 1st, 2022

Dec 21st, 2021