CubeSmart Self Storage

Hours

Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
8:30 AM - 5:00 PM
Sunday:
Closed
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM

Chamber Rating

4.2 - (174 reviews)
119
17
11
8
19
Read Our 174 Reviews

Chamber Rating

4.2 - (174 reviews)
119
17
11
8
19
  • B G

    Units are not true to size. I reserved a 5x5 unit and it is a 5x4 unit. So beware. I would suggest asking to see a unit and measuring to make sure you get what you pay for.
    Mar 29th, 2024

  • Kimberly Bargas

    The unit was clean and the bag with my key and information was nice. The map was a little confusing but we finally figured it out.
    Mar 22nd, 2024

  • Sophia Kwon

    My unit was infested by rodents and my stored items were damaged. It was traumatic to say the least. I was still charged an additional $40 cleaning fee since I had left some items that were extensively rodent-damaged in the unit when I vacated. Furthermore, security is questionable - you need an access code for the gate but after that, the building can be accessed without a code through the side door and the elevators also do not ask for a code to access your floor. Would not recommend.
    Mar 18th, 2024

  • Dori

    Awesome staff easy access and easy to get to storage clean and convenient location
    Feb 19th, 2024

  • Mike Jones

    The staff was friendly, but this facility is in need of maintenance and repairs. 1. The HVAC system is not working properly - the 3rd floor where my unit was located has been blowing cold air for a while in the middle of winter. This week it felt like 35 degrees inside when it was 50 outside. When I'm paying for a "climate controlled" unit, an arctic climate is not what I had in mind. 2. Mice. I found droppings and food crumbs and chewed up candy wrappers in my unit. 3. The side rollup door on the parking ramp never works automatically, and I would often find it wide open - not very secure. 4. The metal stairs to the north building are severely rusted and will one day collapse and injure someone. For the price I was paying, $153.70/ month for a 5x5 unit, with all these deficiencies in the facilities, I am now renting a 10x15 unit at Extra Space, a much cleaner and much more secure facility.
    Feb 5th, 2024

Read Our 174 Reviews

About
CubeSmart Self Storage

CubeSmart Self Storage is located at 1200 Upshur St NW in Washington, District of Columbia 20011. CubeSmart Self Storage can be contacted via phone at 202-541-1555 for pricing, hours and directions.

Contact Info

  •   202-541-1555

Questions & Answers

Q What is the phone number for CubeSmart Self Storage?

A The phone number for CubeSmart Self Storage is: 202-541-1555.


Q Where is CubeSmart Self Storage located?

A CubeSmart Self Storage is located at 1200 Upshur St NW, Washington, DC 20011


Q What is the internet address for CubeSmart Self Storage?

A The website (URL) for CubeSmart Self Storage is: https://www.cubesmart.com/district-of-columbia-self-storage/washington-self-storage/427.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings&y_source=1_MTYzMzg0NzgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are CubeSmart Self Storage open?

A CubeSmart Self Storage is open:
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM
Saturday: 8:30 AM - 5:00 PM
Sunday: Closed
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM


Q How is CubeSmart Self Storage rated?

A CubeSmart Self Storage has a 4.2 Star Rating from 174 reviewers.

Ratings and Reviews
CubeSmart Self Storage

Overall Rating

Overall Rating
( 174 Reviews )
119
17
11
8
19
Write a Review

B G on Google

image Units are not true to size. I reserved a 5x5 unit and it is a 5x4 unit. So beware. I would suggest asking to see a unit and measuring to make sure you get what you pay for.

Business Response on Google Mar 27th, 2024
Hi B, we appreciate your review. It’s frustrating to read that you were inconvenienced during your experience at CubeSmart. We’d like to know more so we can help to serve you better. Please email [email protected] and with your account and contact information we’ll reach out to you directly. Thank you!

Kimberly Bargas on Google

image The unit was clean and the bag with my key and information was nice. The map was a little confusing but we finally figured it out.

Business Response on Google Mar 25th, 2024
Hi Kimberly, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Sophia Kwon on Google

image My unit was infested by rodents and my stored items were damaged. It was traumatic to say the least. I was still charged an additional $40 cleaning fee since I had left some items that were extensively rodent-damaged in the unit when I vacated.
Furthermore, security is questionable - you need an access code for the gate but after that, the building can be accessed without a code through the side door and the elevators also do not ask for a code to access your floor. Would not recommend.

Business Response on Google Mar 16th, 2024
Hi Sophia, thank you for your review. As our valued customer, your experience is so important to us. Please email [email protected] with your contact and account information and we’ll reach out to understand what you experienced and how we could have served you better.

Dori on Google

image Awesome staff easy access and easy to get to storage clean and convenient location

Business Response on Google Feb 15th, 2024
Hi Dori, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!

Mike Jones on Google

image The staff was friendly, but this facility is in need of maintenance and repairs.
1. The HVAC system is not working properly - the 3rd floor where my unit was located has been blowing cold air for a while in the middle of winter. This week it felt like 35 degrees inside when it was 50 outside. When I'm paying for a "climate controlled" unit, an arctic climate is not what I had in mind.
2. Mice. I found droppings and food crumbs and chewed up candy wrappers in my unit.
3. The side rollup door on the parking ramp never works automatically, and I would often find it wide open - not very secure.
4. The metal stairs to the north building are severely rusted and will one day collapse and injure someone.
For the price I was paying, $153.70/ month for a 5x5 unit, with all these deficiencies in the facilities, I am now renting a 10x15 unit at Extra Space, a much cleaner and much more secure facility.

Business Response on Google Jan 13th, 2024
Hi Mike, thank you for your review. As our valued customer, your experience is so important to us. Please email [email protected] with your contact and account information and we’ll reach out to understand what you experienced and how we could have served you better.

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Overall Rating

Overall Rating
( 174 Reviews )
119
17
11
8
19

Write a Review

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