Evergreen Apartments at New Castle Crossing

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

3.2 - (51 reviews)
18
10
3
2
18
Read Our 51 Reviews

Chamber Rating

3.2 - (51 reviews)
18
10
3
2
18
  • Ya fav princess

    A nice place over all Ive been here for almost a month just a little roach problem like one or two
    Mar 8th, 2024

  • Tianna Riley

    This is not a place to call home. I live here for only one month and this is my second time without heat now its no heat or hot water for 3 days now. Now that its raining my ceiling top is falling down. Ever since I move in my Refrigerator drawer dont work. I keep calling and sending out emails but nothing is not getting fix. If you not homeless and indeed of a place dont go here. Problem ever since I am moving on my first day. And not to mention about the parking its bad. I cant even get a parking where my unit is. This is just not okay for someone paying their rent and living unhappy.
    Feb 22nd, 2024

  • Thomas Curley

    Its pretty quiet for the most part. Windows are very outdated and inefficient costs a fortune to heat and cool my apartment. Also windows dont close all the way so bees get into my unit. Hall ways were never finished being painted. Roof of my building leaks everytime it rains really hard. Have had to have it fixed four times. Roof needs to be replaced!
    Jan 28th, 2024

  • jannette falcon

    So far its been great but I have a complaint the trash around the dumpsters its disgusting I seen people throw the trash on the floor instead of the dumpster I hope that yall take care of it because all that does its being roaches and mices please thank you
    Sep 23rd, 2023

  • Jameka Brock

    Don't ever rent from this place, it's the worst. They painted the inside my tub with house paint. I finally make an appointment for them to re-glaze it and they tell me that pets or people can't be in the home for 4 hours so I board my per and go to work. I come home to find that they've never came, my tub is the same, and I'm out $100 in which I know this whack place will never reimburse. Office closes, no one I can call but all lines of communication stay open when your rent is a day late. I hate this place.
    Aug 29th, 2023

Read Our 51 Reviews

About
Evergreen Apartments at New Castle Crossing

Evergreen Apartments at New Castle Crossing is located at 1608 New Jersey Ave in New Castle, Delaware 19720. Evergreen Apartments at New Castle Crossing can be contacted via phone at 855-208-3557 for pricing, hours and directions.

Contact Info

  •   855-208-3557

Questions & Answers

Q What is the phone number for Evergreen Apartments at New Castle Crossing?

A The phone number for Evergreen Apartments at New Castle Crossing is: 855-208-3557.


Q Where is Evergreen Apartments at New Castle Crossing located?

A Evergreen Apartments at New Castle Crossing is located at 1608 New Jersey Ave, New Castle, DE 19720


Q What is the internet address for Evergreen Apartments at New Castle Crossing?

A The website (URL) for Evergreen Apartments at New Castle Crossing is: http://newcastlecrossing.com/


Q What days are Evergreen Apartments at New Castle Crossing open?

A Evergreen Apartments at New Castle Crossing is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Evergreen Apartments at New Castle Crossing rated?

A Evergreen Apartments at New Castle Crossing has a 3.2 Star Rating from 51 reviewers.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Evergreen Apartments at New Castle Crossing

Overall Rating

Overall Rating
( 51 Reviews )
18
10
3
2
18
Write a Review

Ya fav princess on Google

image A nice place over all Ive been here for almost a month just a little roach problem like one or two

Business Response on Google Feb 13th, 2024
We appreciate you taking the time to share your experience at Evergreen Apartments at New Castle Crossing. We're pleased to hear that you find our community a nice place to live. We understand your concern about the pest issue and we encourage residents to report this to us at 302-328-8130 so we can promptly address it. Thank you for being a part of our community.

Tianna Riley on Google

image This is not a place to call home. I live here for only one month and this is my second time without heat now its no heat or hot water for 3 days now. Now that its raining my ceiling top is falling down. Ever since I move in my Refrigerator drawer dont work. I keep calling and sending out emails but nothing is not getting fix. If you not homeless and indeed of a place dont go here. Problem ever since I am moving on my first day. And not to mention about the parking its bad. I cant even get a parking where my unit is. This is just not okay for someone paying their rent and living unhappy.

Business Response on Google Feb 29th, 2024
We're truly sorry to hear about the issues you've been facing at our community, Tianna. We strive to provide a comfortable and happy living environment for all our residents. Please know that we take your concerns seriously and we're keen to rectify the situation. After reviewing your service tickets, it seems most of your requests were completed within 1 day or less. We encourage you to reach out to us directly at 302-328-8130 so we can discuss any remaining concerns in more detail. Your feedback is valuable to us as it helps us to improve our services.

Thomas Curley on Google

image Its pretty quiet for the most part. Windows are very outdated and inefficient costs a fortune to heat and cool my apartment. Also windows dont close all the way so bees get into my unit. Hall ways were never finished being painted. Roof of my building leaks everytime it rains really hard. Have had to have it fixed four times. Roof needs to be replaced!

Business Response on Google Feb 8th, 2024
We would like to express our sincere gratitude to you for taking the time to provide us with your review. Your valuable feedback plays a crucial role in helping us improve the quality of our services. We regret to hear about the issues you've been experiencing, Thomas. We aim to provide our residents with a comfortable living experience, and it sounds like there are some areas where we can improve. We will closely inspect the windows to ensure they are functioning properly and assess the condition of the hallways for potential painting needs. I wanted to inform you that we have been diligently working on replacing roofs in our community over the past year and have successfully completed several replacements. This year, we are planning to replace approximately 25 additional roofs. Once again, we appreciate your review and thank you for bringing these matters to our attention. Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to assist you.

jannette falcon on Google

image So far its been great but I have a complaint the trash around the dumpsters its disgusting I seen people throw the trash on the floor instead of the dumpster I hope that yall take care of it because all that does its being roaches and mices please thank you

Business Response on Google Sep 11th, 2023
We appreciate your feedback and are glad to hear that overall, your experience has been great. We understand your concern about the situation around the dumpsters and we take this matter seriously as we strive to maintain a clean and comfortable environment for all residents. Your comments have been noted and will be reviewed. If you have any further concerns, please feel free to contact us at 302-328-8130. Thank you for bringing this to our attention.

Jameka Brock on Google

image Don't ever rent from this place, it's the worst. They painted the inside my tub with house paint. I finally make an appointment for them to re-glaze it and they tell me that pets or people can't be in the home for 4 hours so I board my per and go to work. I come home to find that they've never came, my tub is the same, and I'm out $100 in which I know this whack place will never reimburse. Office closes, no one I can call but all lines of communication stay open when your rent is a day late. I hate this place.

Business Response on Google Aug 12th, 2023
We're sorry to hear that you've undergone this experience and understand your frustration. We appreciate you being a resident in our community since 2019. We take all feedback seriously and will review your concerns so that we can find a resolution. If you would like to discuss any further issues or concerns, please contact us at 302-328-8130. Thank you for taking the time to share your experience with us.

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Overall Rating

Overall Rating
( 51 Reviews )
18
10
3
2
18

Write a Review

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