Hillside Pointe Apartment Homes

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

2.3 - (58 reviews)
15
3
3
2
35
Read Our 58 Reviews

Chamber Rating

2.3 - (58 reviews)
15
3
3
2
35
  • Queen Smith

    Worst apartment I have ever lived in. DO NOT MOVE HERE. When I first moved here I liked it. Now that management or owners have changed first thing they want to do is hike up the rent price. Mind you, they are NEVER in the office and the upkeep of the apartments are non existent.
    Mar 23rd, 2024

  • Victoria Fox

    My initial review from months ago seems to have been removed. So Ill keep this one short and sweet. Apartment features: *ROACH INFESTEDnew owners do not have pest control come out anymore. I dont think it would matter anyway the infestation is too far gone at this point *keyfob entry-the only people it keeps out are your delivery drivers, NEVER have packages delivered here they will get stolen in a matter of minutes *Random homeless people sleeping under your staircase. *Dirty- old owners had cleaners come out once a week to keep halls and stairs clean. Now its literally disgusting. Stair cases are sticky and full of rotting food. *Trash everywhereI mean everywhere. Including dirty diapers *laundry room has the smallest washer and dryer Ive ever seen in my life and it will cost you 6$ to basically wash 3 shirts. not that you want to use them anyway because its always filthy. I cant even begin to express how disgusting this place is and not worth a single penny. Im moving now after 3 years of residency and I have to throw away basically everything I own due to how bad the roaches are. Im terrified to bring them to my new home. Please dont move here unless you like having your packages stolen and living with homeless people while roaches crawl all over your stuff. edited to respond to owners comments: If youre genuinely sorry, Id appreciate my security deposit back that no one seems to magically have a record of that I paid.
    Mar 17th, 2024

  • Leon Williams

    Avoid this place at all cost! Unless you like mold,mice,water shutting off randomly for an entire day,trash and beer bottles in the parking lot, random increase in the rent because utility fees and staff that doesnt care to fix anything. If so this is the place for you.
    Feb 6th, 2024

  • Ege Dogan

    Even though I reported it to the management many times, the heater has not been repaired for 4 months. They keep telling me it will be fixed. management only gave me a portable heater. I guess they want me to use this portable heater all winter. I didn't sign a contract for this. Moving to this apartment was a complete mistake for me. I want to move out of here after my contract ends.
    Jan 30th, 2024

  • Diamond Gill

    URGENT NOTICE: AVOID MOVING HERE! Rent skyrockets annually without any improvements or upgrades. Management is shockingly indifferent, displaying zero empathy towards the community's concerns. The exterior of the apartments is a nightmare dumpsters overflow with mice, the dog park is consistently unsanitary, and mail ends up carelessly thrown into buildings, leading to rampant package thefts. Filthy hallways are a recurring issue, with trash, food, animal waste, and even roaches creating an unsanitary living environment. Cleaning your building's hallway requires persistent requests. This aging apartment complex charges a hefty $1400+ for an upgraded 1-bedroom unit, which includes subpar amenities such as a stainless steel refrigerator, a black stove, a compact LG washer/dryer (2 in 1), vinyl flooring limited to the kitchen and bathroom, gray carpeting, and a dangerously dilapidated balcony. Doors, knobs, and baseboards show signs of age, neglect, and poor maintenance, often coated in layers of dirt and paint. The antiquated AC wall units in both the living room and bedroom are loud, rusty, and covered in dust. Baseboard heating units suffer a similar fate. Interior walls and ceilings bear cracks, covered up by haphazard painting. Bathrooms are prone to mold and mildew, concealed beneath layers of paint. Despite your best efforts to maintain cleanliness, roaches emerge from drains, floors, and crevices. Worst of all, the management seems determined to withhold your security deposit, regardless of the spotless condition in which you leave your apartment. Save yourself the trouble and expense steer clear of this company. Your time and money are better invested elsewhere.
    Jan 25th, 2024

Read Our 58 Reviews

About
Hillside Pointe Apartment Homes

Hillside Pointe Apartment Homes is located at 2616 Philadelphia Pike in Claymont, Delaware 19703. Hillside Pointe Apartment Homes can be contacted via phone at 877-589-5440 for pricing, hours and directions.

Contact Info

  •   877-589-5440

Questions & Answers

Q What is the phone number for Hillside Pointe Apartment Homes?

A The phone number for Hillside Pointe Apartment Homes is: 877-589-5440.


Q Where is Hillside Pointe Apartment Homes located?

A Hillside Pointe Apartment Homes is located at 2616 Philadelphia Pike, Claymont, DE 19703


Q What is the internet address for Hillside Pointe Apartment Homes?

A The website (URL) for Hillside Pointe Apartment Homes is: https://www.livehillsidepointe.com/?utm_source=gmb&utm_medium=organic


Q What days are Hillside Pointe Apartment Homes open?

A Hillside Pointe Apartment Homes is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


Q How is Hillside Pointe Apartment Homes rated?

A Hillside Pointe Apartment Homes has a 2.3 Star Rating from 58 reviewers.

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Hillside Pointe Apartment Homes

Overall Rating

Overall Rating
( 58 Reviews )
15
3
3
2
35
Write a Review

Queen Smith on Google

image Worst apartment I have ever lived in. DO NOT MOVE HERE. When I first moved here I liked it. Now that management or owners have changed first thing they want to do is hike up the rent price. Mind you, they are NEVER in the office and the upkeep of the apartments are non existent.

Business Response on Google Mar 28th, 2024
Thank you for taking the time to provide feedback, and we apologize for any inconvenience you may have experienced. We are constantly working on improving our services to ensure cleare communication and a better overall experience for our customers. If you have any specific suggestions or would like to share more details about your experience, please feel free to reach out to us directly. We are committed to delivering a higher level of service in the future.

Victoria Fox on Google

image My initial review from months ago seems to have been removed. So Ill keep this one short and sweet.
Apartment features:
*ROACH INFESTEDnew owners do not have pest control come out anymore. I dont think it would matter anyway the infestation is too far gone at this point
*keyfob entry-the only people it keeps out are your delivery drivers, NEVER have packages delivered here they will get stolen in a matter of minutes
*Random homeless people sleeping under your staircase.
*Dirty- old owners had cleaners come out once a week to keep halls and stairs clean. Now its literally disgusting. Stair cases are sticky and full of rotting food.
*Trash everywhereI mean everywhere. Including dirty diapers
*laundry room has the smallest washer and dryer Ive ever seen in my life and it will cost you 6$ to basically wash 3 shirts. not that you want to use them anyway because its always filthy.
I cant even begin to express how disgusting this place is and not worth a single penny. Im moving now after 3 years of residency and I have to throw away basically everything I own due to how bad the roaches are. Im terrified to bring them to my new home. Please dont move here unless you like having your packages stolen and living with homeless people while roaches crawl all over your stuff.
edited to respond to owners comments:
If youre genuinely sorry, Id appreciate my security deposit back that no one seems to magically have a record of that I paid.

Business Response on Google Jan 4th, 2024
We're truly sorry to hear about your experience, and we apologize for any inconvenience. We take feedback seriously, and we'll use this as an opportunity to improve our services.

Leon Williams on Google

image Avoid this place at all cost! Unless you like mold,mice,water shutting off randomly for an entire day,trash and beer bottles in the parking lot, random increase in the rent because utility fees and staff that doesnt care to fix anything. If so this is the place for you.

Business Response on Google Mar 23rd, 2024
Hello Leon, We appreciate you taking the time to share your feedback regarding your experience with us, and we sincerely apologize for any inconvenience you've faced. If there is anything we can do to assist you or if you continue to have concerns, please don't hesitate to reach out to our office directly.

Ege Dogan on Google

image Even though I reported it to the management many times, the heater has not been repaired for 4 months. They keep telling me it will be fixed. management only gave me a portable heater. I guess they want me to use this portable heater all winter. I didn't sign a contract for this. Moving to this apartment was a complete mistake for me. I want to move out of here after my contract ends.

Business Response on Google Mar 23rd, 2024
Ege, We are truly sorry to hear about the challenges you've faced regarding your heater. Please reach out to the on-site office at (877) 589-5440 if you have any further issues.

Diamond Gill on Google

image URGENT NOTICE: AVOID MOVING HERE! Rent skyrockets annually without any improvements or upgrades. Management is shockingly indifferent, displaying zero empathy towards the community's concerns. The exterior of the apartments is a nightmare dumpsters overflow with mice, the dog park is consistently unsanitary, and mail ends up carelessly thrown into buildings, leading to rampant package thefts. Filthy hallways are a recurring issue, with trash, food, animal waste, and even roaches creating an unsanitary living environment. Cleaning your building's hallway requires persistent requests.
This aging apartment complex charges a hefty $1400+ for an upgraded 1-bedroom unit, which includes subpar amenities such as a stainless steel refrigerator, a black stove, a compact LG washer/dryer (2 in 1), vinyl flooring limited to the kitchen and bathroom, gray carpeting, and a dangerously dilapidated balcony. Doors, knobs, and baseboards show signs of age, neglect, and poor maintenance, often coated in layers of dirt and paint. The antiquated AC wall units in both the living room and bedroom are loud, rusty, and covered in dust. Baseboard heating units suffer a similar fate.
Interior walls and ceilings bear cracks, covered up by haphazard painting. Bathrooms are prone to mold and mildew, concealed beneath layers of paint. Despite your best efforts to maintain cleanliness, roaches emerge from drains, floors, and crevices. Worst of all, the management seems determined to withhold your security deposit, regardless of the spotless condition in which you leave your apartment.
Save yourself the trouble and expense steer clear of this company. Your time and money are better invested elsewhere.

Business Response on Google Mar 23rd, 2024
Hello Diamond, this is unfortunate. We encourage all residents to submit maintenance requests via our dedicated resident portal. Our goal is to make everyone's living experience exceptional. Please contact us to see how we can assist further. Happy Living.

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Overall Rating

Overall Rating
( 58 Reviews )
15
3
3
2
35

Write a Review

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