Edible Arrangements

This store charged me $139.97 out of the blue for no reason. Ive never visited the store, its website or the state of Connecticut for that matter, until this charge. I have called them back to back about 30 times, always the same incredibly annoying answering machine. Ive left messages and have not received any response. Truly so frustrating as I will now have to cancel my card to dispute the claim and get my money back. Two weeks of no access to my bank account and $45 in shipping fees to get my new card. If I had any desire for edible arrangements I would look to any other company. They are completely out of touch with their operations, I would not trust them with my money.
Feb 26th, 2024

Feb 22nd, 2024

Feb 17th, 2024

My husband ordered online at 11:00 a.m., after he paid, he received a text that they are going to close earlier and the store usually closes at 3:00 p.m. on Sundays. It was a surprise for me since it was our anniversary . :(
Feb 6th, 2024

Disappointed Experience - Failed Delivery for Son's 21st Birthday I ordered an arrangement for my son's 21st birthday from this Edible Arrangement, with hopes of sending him something special as he lives out of town. Placing the order a day before his birthday, I made sure to schedule it in advance to ensure timely delivery. However, the experience turned out to be deeply disappointing. Despite receiving a message confirming the delivery of the gift, it never arrived at my son's address. What's worse, repeated attempts to contact customer service via phone to inquire about the missing delivery were fruitless, as there was never anyone available to answer and explain what had happened. As a result, my son missed out on receiving a birthday surprise from his family, and I was left feeling frustrated and let down by the lack of accountability and communication from Edible Arrangement. Birthdays are special occasions, and the failure to deliver on such a significant day is unacceptable. I sincerely hope that they takes steps to improve their delivery process and customer service, as experiences like this can greatly impact one's trust and satisfaction with a business. Unfortunately, based on my experience, I cannot recommend their services to others seeking reliable and timely gift deliveries.
Feb 15th, 2024