Frew Management Llc

Great landlords. The building was maintained well, my maintenance requests would often be resolved the same day, and they were flexible and understanding when it came to moving.
Apr 9th, 2023

Rented here for a year and we absolutely loved our time. The Frews were kind, responsive, and totally just normal people. They always accommodated us and, during COVID, demonstrated a thoughtfulness that none of our prior landlords had. We're sad to leave our lovely apartment!
Nov 27th, 2020

I was in New Haven on a year long sabbatical and Frew Management was able to accommodate all my rental needs: studio, WD in unit, AC, and East Rock. The apartment building and apartment was well maintained and well managed. During this time, they were responsive to all my email questions (which I had many since I had not rented an apartment in years) and maintenance requests (which were few) and even watered my plants when I was kept out of town due to COVID-19. I honestly have no idea where all the negative reviews are coming from. Everyone I dealt with were respectful and professional. The lease was straightforward, a standard lease from a professional company. There are not that many rules, in comparison, I once signed a lease with 5 pages of rules. It's their property, be respectful and take care of it when you live there. It's not that hard. I highly recommend Frew Management. If I return to New Haven, I will be renting from them again.
Jul 20th, 2021

The people at Frew Management are super-responsive, kind, and personable. In the two years I've lived in one of their buildings, I've gotten to know several members of the Frew family and staff and they are all lovely and live locally. During the pandemic when I left to another state, they went to my apartment to water my plants for free. When I came back, I noticed a sign from them offering to bring people food if they got sick. Whenever I have a maintenance request, someone immediately gets it done. I've never had a better or more understanding landlord.
Nov 26th, 2020

Just wanted to add my voice to the chorus of positive reviews. This is my fifth year of renting from the Frews, and it's been a wonderful experience. I'm a long-time New Havener (first as a grad student, now as a professional) and have dealt with several management companies in town. The Frews have been the best, hands-down. There have been no surprise rent increases, all my maintenance needs have been handled promptly and cheerfully, and they make sure the common areas of our building are kept clean and safe. My apartment itself is beautiful: the Frews have preserved so many of the architectural details that give it character. I'm grateful to them for making East Rock a wonderful place to live. I'd recommend them without reservation.
Nov 26th, 2020