Hartford, CT Bank

I went with my husband to update our joint account information, because I am foreign and black, the vice president was very rude to me and tried to make it difficult for ... more

Professional customer service.Plecam.Professional customer service.

The lobby door should lock so homeless people arent allowed sleep in the corner or to hover over you while your depositing money

Called to see if they were open... only to walk a mile to a closed branch. One could only imagine if there is going to be a closure YOU WOULD LET YOUR CLIENTS KNOW IT! Th ... more

Excellent bank and Excellent customer service

Have gone in multiple times for help with business checking and there has been nobody available to help me

Horrible. I get to the bank a quarter past 9 and they were still counting the till money. I was second in line, while one was counting the till the other 3 girls were tal ... more

There should not be two bank tellers only on a busy Friday I was the first one in line on drive-thru there should be no reason why I had to wait 45 minutes to get service ... more

Someone called me in a scam from this number asking for my username and password. Do not trust it

Ate my atm card. The online banking is as slow and defective as the atm.

Going inside is not a choice at this time drive through only. People are polite but that take like 30 mins per person at the drive through. Ive literally just wanted for ... more

(Translated by Google) This Santander does not exist in this location (Original) No existe este Santander en esta ubicacion

I left my ATM card there after depositing a check, not even 24 hrs later my ATM card was shredded by a bank teller, I overnighted a new atm card and never got the card ov ... more

Great customer service.

Awesome tge bank manager is a great lady its very warm and friendly environment

Terrible customer service never answered my call no matter how much I tried. All i needed was an answer to a question, but im glad so now ik to never get a bank account t ... more

I called the one at Copaco about their notary she told me "not today" I asked when she said not this week. So evasive. I called the one on Farmington Ave and was told th ... more

My parents set this up for me and it enabled me to get back on my feet. I went back to school and now I am married and working. Wonderful organization.

Terrible customer service. I'm out of state and need to reach someone on the phone or through a messaging service and can't reach anyone.

Your bank location is the worst service. The service is terrible and non professional. It is a shame of the bank name value.

Good morning very nice people work in side this bank

The hours are horrible... 10-4 on weekdays??? 10-2 on Saturday. Always slow too. The only reason I go in is for quarters for the laundry in my building. I need to find a ... more

Extremely rude people. My mom and sister went to get a notary and a blonde employee (Jarelys Rodriguez) and a guy were extremely disrespectful. If you dont know how to wo ... more

Some very nice ladies helped me with my request. It's on the 2nd floor inside the hospital. 30 mins free parking in the garage and it's right next to the entrance from th ... more

Great customer service.

Worst manager ever dont know how to talk

I do not come here often,only when I have to and now I see a reason why absolutely ridiculous. One teller 15 people in line two of the employees just sitting and chattin ... more

The customer service workers are always polite and always answers any questions I have to ask also I love the fact that the Bank is close to my home

The ATM is constantly down and the employees are rude