Laurel Road

Mostly-online bank that has sign up offers but is notorious for locking funds and accounts when you attempt to withdraw. Check their TrustPilot reviews for hundreds with the same experience. My account has been locked for weeks, and despite filing complaints with the Consumer Financial Protection Bureau, Better Business Bureau, and the state Comptroller and threatening legal action, they still have not even reviewed my case yet, as I am told by their awful customer support. Fraud of a bank and their actions are illegal - avoid! Also their mobile app sucks
Jan 12th, 2024

Would never bank there or suggest to my worst enemy to they are hands down officially the worst
Nov 4th, 2023

Stay away from this bank, my account has been locked for two weeks and unable to access my funds. Do your self a favor and skip the agony of not being able to touch your hard working money.
Oct 9th, 2023

I filed an application to open a checking account, and I should have known from the first interaction that this business is not a good one. It took several attempts to apply online as their website is not functioning properly. And when I finally applied, they requested a bunch of documents to verify my identity, I sent the documents they needed (had to do that twice), just to learn they rejected my application. This is my worst experience opening a bank account. I requested the consumer report to see why the rejection happened. I have excellent credit score.
Oct 8th, 2023

HORRIBLE financial institution.
Sep 18th, 2023