Chase Bank

I went in on a day that seemed like it was busier than usual. The staff was incredibly nice and very fast. They were awesome getting me what I needed taking care of quickly, And it was a more personalized experience and less transactional like you find at some banks or other businesses these days.
Feb 13th, 2024

Awesome staff. Great people to work with.
Feb 6th, 2024

Chase Bank, Westminster, CO. on orchard parkway. Poor leadership, poor customer service and clearly this team lacks the ability to problem solve for their customers. All I needed was a Medallion signature, clearly no one knew what to do. I gave an employee the forms needed for a Medallion Signature. I was told that they emailed to someone and that it should take 3 to 4 days to get an answer? After 19 days of calling and visiting the bank I still had no answers as to what the status was on my Medallion signature. I decided to visit a different bank. I visites the Chase Bank in Lafayette CO. I spoke with Travis the bank manager and he knew exactly what to do. After reviewing my paperwork Travis gave me the Medallion signature I needed. The whole process maybe took 20 minutes. He apologized for the other banks mishandling of the process. I left with a great appreciation for Travis and his knowledge, his professionalism and most importantly his outstanding customer service.
Jan 29th, 2024

Carlos L was very helpful! He had so much patience for my husband and I today . I truly am grateful for people who actually care about thier customers and dont just brush them off because they cant figure it out . He made sure I left with a smile on my face! This dude needs a raise!!! Very respectful and helpful! Im so happy I came across Carlos . Thanks for your patience with us today we truly appreciate your hard work !!
Jan 8th, 2024

Answer the phone during business hours.
Jan 6th, 2024