Labcorp

L Wade _{on Google}

Mar 3rd, 2024

Rude over the phone but the tech was excellent with my child.

Irene Alcon _{on Google}

Feb 17th, 2024

The office was closed when it should have been open. There was no sign on the doors indicating they were closed. There was a line of 20 people waiting.

Barb Tilton _{on Google}

Feb 13th, 2024

Never opened on Saturday... waited over 2 hours and no one shows up

Tayler Singley _{on Google}

Nov 2nd, 2023

I came to my appointment on saturday oct. 14th in the early morning. The lady told me they dont typically have the maternity 21 tests at their location, even though i was sent there for that test specifically. I told her i really needed it done so she said she would check again and found the test kit seconds later. It was obvious she didnt want to be bothered doing it and didnt want to be there, and neither did i but was desperate for the test. Im disappointed in the treatment i was given by this specific person at this test facility. There should be some level of professionalism.

Jared Leiba _{on Google}

Sep 12th, 2023

Had a very bad experience at this facility. Showed up early for an appointment that I scheduled 3 days ago. Got checked in early and was told my paperwork was nowhere to be found. I had to provide them with receipts and emails showing that I already paid for this procedure out of pocket and had an appointment scheduled for this day. After sitting there for 45 minutes after my scheduled appointment I was finally invited back for the procedure. Once the procedure was finished I asked if there was any paperwork or documentation that I could get about the procedure or stating that I was there for the procedure that day. I was told they do not give any copies or any documentation of any kind like what I've requested. Given the fact that this is a medical procedure that I paid hundreds of dollars for out of pocket to have done I saw no reason I shouldn't have any documentation or records of this procedure. Upon telling her this she became very rude and condescending and told me to call their DNA department and see if they could provide me with any records. Call the DNA department gave them my information and was told that I would have copies and records in the mail soon. I don't understand why there is such a miscommunication with paperwork and such an attitude when it comes to helping people in the office. It seems calling the customer service 1-800 number is the only way to get prompt and polite service. I highly recommend to anyone needing lab work in the future to use a different facility before even considering this one.